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Develop overall Sales & Marketing strategy for several industries & ensure the development of supporting strategies by the LOB. Develop the annual business plan budget and targets for the assigned sectors. Ensure feed into annual country plans Identify new potential opportunities for existing products in the assigned sectors. Ensure the implementation & development of strong account management in the different accounts. Ensure the ongoing maintenance & development of Industry knowledge by supporting & contributing to virtual industry Special Interest Groups (SIGs). Ensure appropriate marketing & pricing strategies are developed by account. Coordinate -with presales teams- awareness programs to ensure that the technical knowledge is maintained, and the account managers are aware of any new offerings. Work with subordinates to empower KM. Report to the direct manager weekly the scope Maximize and monitor overall industries’ sales forecasts against budgets, success of bids, customer satisfaction etc. Maximize penetration of portfolio in the different accounts in the industry. Look for opportunities to cross-sell and introduce new products & additional Solutions in Oil & Gas sector in addition to contracting sector Proactively ensure that strong credible clients’ relationships are developed and maintained. Ensure and build customer satisfaction - ultimate escalation point for any Account customer complaints issues Work with appropriate Head of Projects and COM to ensure customer excellence through: Monitoring Project status; Monitoring change requests; Monitoring & supporting bids. Monitor overall competitive situation, opportunities and threats in the industry. Capture knowledge on account (from project teams and other sources) Loss/success reviews; Current business partners; Client processes & timetables; Client buying patterns. Client strategy, business directions, and markets. Manage customers and their complaints for the existing projects Provide feedback to project teams working in the Account.
Job Responsibility:
Develop overall Sales & Marketing strategy for several industries & ensure the development of supporting strategies by the LOB
Develop the annual business plan budget and targets for the assigned sectors
Ensure feed into annual country plans
Identify new potential opportunities for existing products in the assigned sectors
Ensure the implementation & development of strong account management in the different accounts
Ensure the ongoing maintenance & development of Industry knowledge by supporting & contributing to virtual industry Special Interest Groups (SIGs)
Ensure appropriate marketing & pricing strategies are developed by account
Coordinate -with presales teams- awareness programs to ensure that the technical knowledge is maintained, and the account managers are aware of any new offerings
Work with subordinates to empower KM
Report to the direct manager weekly the scope
Maximize and monitor overall industries’ sales forecasts against budgets, success of bids, customer satisfaction etc.
Maximize penetration of portfolio in the different accounts in the industry
Look for opportunities to cross-sell and introduce new products & additional Solutions in Oil & Gas sector in addition to contracting sector
Proactively ensure that strong credible clients’ relationships are developed and maintained
Ensure and build customer satisfaction - ultimate escalation point for any Account customer complaints issues
Work with appropriate Head of Projects and COM to ensure customer excellence through: Monitoring Project status
Monitoring change requests
Monitoring & supporting bids
Monitor overall competitive situation, opportunities and threats in the industry
Capture knowledge on account (from project teams and other sources) Loss/success reviews
Current business partners
Client processes & timetables
Client buying patterns
Client strategy, business directions, and markets
Manage customers and their complaints for the existing projects
Provide feedback to project teams working in the Account