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Sales Manager - NSO Mumbai

https://www.marriott.com Logo

Marriott Bonvoy

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Location:
India , Mumbai

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Category:

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Manages and/or provides dedicated account management support to a complex portfolio of national accounts. Builds and maintains business relationships with key buyers by applying the principles of strategic account management to achieve account market share goals across all Marriott lodging brands in the market. Develops strong partnerships with buyers for the purpose of penetrating and growing market share and driving national account sales for all properties. Leverages Marriott’s products and services as a team member within their assigned account portfolio. Responsible for increasing Marriott’s preference, loyalty and profitable share within assigned national accounts and contribute to overall National Sales Team success through the direct sales efforts of revenue generation and value creation. Executes the overall account strategy for assigned national accounts to generate and maximize business.

Job Responsibility:

  • Develops and implements the overall account strategy for assigned accounts
  • Retains, expands and grows account revenue of assigned accounts
  • Penetrates assigned accounts for group and transient business
  • Maintains current business accounts for new business
  • Identifies and aggressively solicits new accounts
  • Qualifies potential accounts and re-qualifies existing accounts
  • Collects and analyzes key information about the customer’s business
  • Counsels internal stakeholders on optimal negotiating stance
  • Demonstrates benefits of total account management and team-based sales
  • Develops opportunity sales plan with actionable steps to attain revenue goals
  • Identifies key purchase points and decision-makers
  • Qualifies each business opportunity and recommend Marriott products
  • Leverages appropriate sales and property Leadership
  • Supports data gathering, reporting & tracking functions
  • Executes and supports Marriott’s Customer Service Standards and hotel’s Brand Standards
  • Executes exemplary customer service
  • Serves the customer by understanding their needs
  • Relates customer needs to product capabilities
  • Routinely quantifies the business impact
  • Works with Revenue Management
  • Builds and strengthens accounts with existing and new customers
  • Pursues initiatives to capitalize on strengths and market opportunities
  • Anticipates and quickly seizes opportunities
  • Delivers on commitments to customers
  • Delivers value-added products and services
  • Focuses on two-way communication
  • Serves as the account’s “local service guarantee”
  • Understands the overall market dynamics
  • Resolve guest issues that arise in the sales process
  • Positions self as “Subject Matter Expert”
  • Uses knowledge of Marriott’s operations
  • Ensures account sales strategies are communicated
  • Facilitates educational opportunities
  • Identifies and cultivate relationships with key colleagues
  • Participates with account team in market pull-through activity
  • Performs other duties as assigned

Requirements:

  • Minimum of 8 years of relevant sales and marketing experience
  • Relevant university or college qualification or degree
  • Total Account Management experience
  • Hospitality sales experience
  • English language, written and spoken
  • Local language, written and spoken

Additional Information:

Job Posted:
March 23, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
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