Sales Manager - IT Services

• Handle inbound and outbound client calls
• Understand client needs and business goals
• Present IT service offerings clearly and confidently
• Negotiate pricing, scope, and timelines
• Close deals independently and meet revenue targets
• Manage the complete sales cycle: lead → discovery → proposal → closure
• Maintain accurate sales data in CRM tools
• Track leads, follow-ups, and deal status regularly
• Forecast revenue and report sales performance
• Conduct professional discovery and follow-up calls
• Build long-term relationships with clients
• Address objections and concerns effectively
• Ensure smooth handover to pre-sales / BA / delivery teams after closure
• Work closely with Pre-Sales, Delivery, and Founder’s Office
• Ensure scope, pricing, and timelines are clear before closing
• Avoid over-commitment or unclear promises
• Use CRM tools (HubSpot, Zoho CRM, Salesforce, or similar)
• Track calls, emails, and follow-ups
• Use tools like Google Sheets, Notion, or Trello for reporting
• Analyze sales data to improve conversion rates

• Bachelor’s degree preferred
• 3–6 years of experience in IT services sales
• Strong experience in IT services sales (Web, Mobile, Solution, AI basics)
• Proven ability to close deals and meet targets
• Good understanding of pricing models (Fixed Cost, T&M)
• Excellent spoken and written English
• Confident on calls, demos, and client meetings
• Ability to explain technical solutions in simple business language
• CRM tools: Zoho CRM / HubSpot / Salesforce (any one)
• Communication tools: Zoom, Google Meet, Email, WhatsApp Business
• Reporting tools: Excel / Google Sheets
• Task management tools: Notion / Trello / ClickUp (basic knowledge)
• Target-driven and self-motivated
• Strong follow-up discipline
• Ownership mindset — accountable for results
• Professional, honest, and client-focused

Experience handling international clients is a plus

• High-impact role with ownership of revenue
• Attractive performance-based incentives
• Opportunity to work with global clients
• Fast-growing IT services company
• Career growth based on performance