This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
At the 25hours Hotel One Central, Bedouin traditions are brought back to life and reinterpreted in a contemporary way. Here our colleagues become storytellers themselves. With a view of the Museum of the Future near the Dubai International Financial Center, everyone will find their way to us. Whether for an ice cream walk or a birthday celebration, we also enjoy spending time together outside of work. We are a colourful, diverse, professional team and love our friendly, informal culture.
Job Responsibility:
Develop and implement strategic sales plans to achieve revenue targets for MICE & Groups segments
Conduct market research to identify trends, competitor offerings, and potential business opportunities within the MICE & Groups markets
Handle all incoming group and event enquiries (rooms and/or catering), ensuring timely responses and personalized proposals in line with brand standards
Build and maintain strong relationships with corporate clients, travel agencies, event planners, and other stakeholders to promote the hotel’s offerings
Prepare accurate and competitive quotations tailored to client needs, working in alignment with Revenue guidelines
Negotiate pricing, terms, and conditions with clients to maximize revenue and ensure client satisfaction
Prepare and issue group contracts, ensuring all terms are in line with hotel policy and revenue strategy
Actively follow up on all leads to maximize conversion rates, using sales techniques and understanding of market trends
Maintain updated client records and enquiry details in the CRM (e.g., Opera, Delphi), ensuring accuracy in reporting and forecasting
Organize and participate in sales events, trade shows, and promotional activities to increase brand awareness and attract potential clients
Coordinate with Revenue, Reservations, Events Planning, and Operations to ensure feasibility, availability, and smooth delivery
Maintain accurate records of sales activities, forecasts, and market analysis. Provide regular reports to the Director of Sales/Assistant Director of Sales on performance metrics
Mentor and train junior sales staff as needed, fostering a collaborative and high-performing sales culture
Delegate follow-up tasks, rooming list updates, commission checks, and reconciliation coordination to the Groups Coordinator to streamline operations and focus on conversion
Support the Sales team in post-event feedback collection and relationship nurturing for repeat business
Requirements:
Bachelor’s degree in Business, Hospitality Management, Marketing, or a related field
Minimum of 5 years of sales experience in the hospitality industry, with a focus on MICE and leisure
Ability to prioritize and respond quickly to multiple enquiries
Detail-oriented with strong organizational skills
Confident in pricing, negotiation, and upselling
Proficient in Microsoft Office and sales platforms (Opera, Delphi, Salesforce, etc.)
Proven track record of achieving sales targets and driving revenue growth
Excellent interpersonal, communication, and negotiation skills
Strong organizational skills with the ability to manage multiple priorities
Proficiency in Microsoft Office Suite and hotel property management systems
Ability to travel as needed for client meetings and industry events
What we offer:
Get to know all the other 25hours hotels and stay ten nights a year for free as an employee
Take advantage of being part of Ennismore and get generous discounts when visiting our bars and restaurants as well as booking hotel rooms all over the world
Benefit from great offers from our numerous cooperation partners
Be part of our hilarious staff parties and much more