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Uber Direct is transforming last-mile delivery by enabling leading brands to offer seamless same-day delivery through their own websites and apps, powered by Uber’s global logistics network. Our partners include many of the world’s largest grocery and retail enterprises. As the Sales Manager for Enterprise Accounts, you will lead and develop a team responsible for some of Uber Direct’s most complex and high-impact partnerships. This role sits at the center of our enterprise growth strategy, guiding Account Executives through challenging commercial engagements while ensuring our largest merchants realize meaningful value.
Job Responsibility:
Manage a High-Performing Team: Coach and elevate a team of Account Executives navigating complex commercial deals. Provide hands-on deal guidance while investing in long-term development building a culture of accountability, growth and performance
Own Strategic Enterprise Partnerships: Oversee commercial strategy and relationship management across a portfolio of top grocery and retail accounts. Ensure the team operates as trusted advisors to senior stakeholders while driving long-term growth
Bring Structure to Complex Commercial Problems: Guide the team in translating evolving merchant needs to clear commercial strategies. Help shape rigorous commercial proposals (pricing, decks, RFPs) that tell compelling narratives
Lead Through Ambiguity and Operational Complexity: Maintain momentum across shifting priorities, technical constraints and legacy processes. Instill disciplined pipeline, tight P&L management and a "go-get-it" mentality across the team
Set the Standard for Executive-Ready Work: Raise the bar for commercial outputs by ensuring high-quality proposals and deliverables with exceptional attention to detail, accuracy, and polish
Oversee Complex Negotiations: Support, guide and lead key components of the end-to-end sales cycle (from pitch to go-live), partnering to structure commercial agreements and navigate difficult conversations to close high-stakes deals
Orchestrate Cross-Functional Alignment: Act as the central driver across cross-functional teams, influencing stakeholders and driving alignment without direct authority, while still ensuring external commitments are executed with precision
Run a Data Driven Sales Organization: Establish rigorous forecasting and performance tracking. Use data and market insight to refine strategy, coach the team and identify the highest impact growth opportunities
Requirements:
Minimum 6+ years of experience in sales, business development, strategy and operations with a record of building strong C-suite and executive relationships
Minimum of 2+ years of experience leading and managing a team
Experience working with Enterprise-level organizations (1,000+ employees or $500M+ revenue)
Ability to drive operational excellence by building and scaling repeatable processes, adapting for country/regional nuance
Nice to have:
Experience supporting or leading complex, multi-stakeholder commercial engagements
You take a data-driven approach to decision making and use sound business judgment to forecast and evaluate deal performance and financial viability. Demonstrated analytical rigor, including financial modeling, ROI analysis, and building business cases to support enterprise-level commercial decisions
Outstanding communication skills within your team, with executive leadership, and merchant partners
Self-starter and collaborative leader across diverse teams
everywhere you go, you can't help but mobilize people, resolve problems, raise the bar, and bring out the best in people – you are a doer and motivator of others
Demonstrated ability to structure business cases, complex contracts including: SOWs, MSA as well as pricing proposals, or executive presentations
Familiarity with API integrations or working closely with product/technical teams
Experience in delivery, retail, logistics, marketplace, or other high-growth tech environments
Background in management consulting or strategic operations
What we offer:
Eligible to participate in Uber's bonus program
May be offered an equity award
May be offered sales bonuses & other types of comp
All full-time employees are eligible to participate in a 401(k) plan