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Sales Ledger and Billing Assistant

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The AF Group Ltd.

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Location:
United Kingdom , Honingham Thorpe

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Category:
Finance

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Contract Type:
Not provided

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Salary:

26000.00 GBP / Year
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Job Description:

We’re looking for a highly organised and detail‑focused Sales Ledger and Billing Assistant to join our friendly and collaborative team. If you enjoy problem‑solving, delivering excellent customer service, and working with accuracy in a fast‑paced environment, this could be the role for you. You will support our Members by resolving billing and invoicing queries, processing credit notes and correction documentation, and ensuring financial data is accurate across our internal systems (NetSuite and Harrier). You’ll be the first point of contact for Member billing queries and will work closely with suppliers and internal teams to investigate discrepancies and maintain data integrity.

Job Responsibility:

  • Respond to Member queries via email, phone, and internal systems in a professional and timely manner
  • Process and validate supplier invoices and credit notes, ensuring accuracy and correct VAT
  • Manage and process Member correction documentation within agreed deadlines
  • Log and update all queries in NetSuite to maintain clear audit trails
  • Process correction paperwork in Harrier in line with monthly financial deadlines
  • Investigate invoice discrepancies and liaise with suppliers and internal teams to resolve issues
  • Proactively chase suppliers to reduce outstanding queries
  • Ensure invoice corrections and associated credit notes are processed consistently
  • Analyse root causes of billing errors and support improvements to internal processes
  • Update the weekly resignation list to ensure no outstanding invoices remain
  • Support the wider team during peak periods with calls, emails, and tasks
  • Carry out any other reasonable duties to support the business

Requirements:

  • Strong written and verbal communication skills
  • Excellent attention to detail and organisational ability
  • Confident using Microsoft Office, especially Excel
  • Experience working in a busy office environment
  • Experience in a customer‑focused role
  • Understanding of invoice and credit note processing, including VAT
  • Awareness of what great customer service looks like

Nice to have:

  • Knowledge of the agricultural industry
  • Customer service training or qualifications
What we offer:
  • 8% employer pension contribution (salary sacrifice)
  • 26 days holiday per annum, plus bank holidays. This rises with each years’ service by an additional day, up to 7 extra days
  • Have your birthday off as an extra days holiday, if it falls on your working day
  • Free lunch daily from our onsite Café
  • AF Membership (giving discounts at hundreds of retailers and suppliers)
  • Life assurance (2 x salary)
  • Private Health Insurance (available as an optional employee‑paid benefit)
  • Discounted gym membership
  • Cycle to work scheme
  • Salary Sacrifice car scheme
  • Hybrid working (1 day working from home per week)
  • Free onsite parking

Additional Information:

Job Posted:
March 13, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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