Sales Lead

• Customer Service & Sales Generation: Lead by example in delivering excellent customer service, set sales targets, coach the team to meet these targets, and ensure product knowledge is up to par
• Operations: Manage daily operations, schedule staff efficiently, control payroll, adhere to inventory control processes, and ensure all reporting is accurate and timely
• Personnel Management: Oversee recruitment, training, and disciplinary processes to ensure a high-performing team, promote a positive work environment, and manage performance evaluations and development plans
• Visual Merchandising: Execute merchandise launches in line with company standards and maintain store presentation
• Compliance: Maintain safety standards, act as a policy and procedure role model

• At least 2 years retail leadership experience, preferably in fashion and/or accessories
• Intermediate computer skills with working knowledge of MS Office
• At least 4 years of customer service experience
• Experience working with POS systems
• Availability to work opening and closing shifts
• flexible hours including weekends and holidays
• Strong communication skills (verbal & written), including strong relationship building skills
• Must be a self-starter who works well independently and in team environments
• Ability to communicate in a clear concise and understandable manner
• Effective leadership skills to mentor and motivate retail team
• Results oriented with a high level of energy and enthusiasm

Retail leadership experience in fashion and/or accessories

• Health benefits, including dental and vision coverage
• RRSP contributions with company match
• Company discount
• Life insurance
• Monthly performance bonus