Sales Lead

• Own the lead journey from initial inquiry to membership sign-up
• Respond to inbound leads and follow up with prospects using tools like Podium and GloFox
• Conduct in-person tours, calls, and follow-ups to drive conversions
• Clearly communicate membership options and help families find the right fit
• Track sales performance, lead pipeline, and trial conversions
• Represent KidStrong at local events and community activations
• Be the face of KidStrong for new and prospective families
• Build strong relationships with families to drive referrals and retention
• Resolve concerns and questions with clarity and care
• Ensure a clean, welcoming, and on-brand environment at all times
• Collaborate with the General Manager and coaches to ensure strong execution of daily operations
• Help maintain consistency in branding, cleanliness, and service
• Support training of part-time staff on the KidStrong experience and sales process

• Experience in a sales-focused role, ideally with high-touch service or membership-based sales
• Strong communication and closing skills
• A welcoming, confident presence with the ability to build rapport quickly
• Tech-savvy with CRM and lead management platforms (GloFox, Podium, HubSpot, or similar)
• Must have or be willing to obtain Standard First Aid & CPR-C and a Vulnerable Sector Check

Background in fitness, coaching, education, or early childhood a plus

• Opportunity for advancement
• Training & development
• Bonus based on performance