Sales Lead, Marriott Bonvoy

Marriott Bonvoy

Location:
Indonesia, Surabaya

Category:
Sales

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The Sales Lead position at The Westin Surabaya involves maximizing revenue through sales techniques, maintaining guest loyalty, and promoting brand awareness. The role includes processing reservations, handling guest requests, and supporting Sales & Marketing with general office duties. The ideal candidate is passionate, active, optimistic, and adventurous.

Job Responsibility:

Contact appropriate individual or department to resolve guest calls, requests, or problems
Use sales techniques that maximize revenue while maintaining existing guest loyalty
Determine and give complimentaries to guests as gifts for their patronage
Promote awareness of brand image internally and externally
Process requests for redeeming Marriott Rewards points
Process all reservation requests, changes, and cancellations received by phone, fax, or mail
Enter Marriott Rewards information into appropriate software when taking guest reservations
Answer, record, and process all guest calls, requests, questions, or concerns
Perform general office duties to support Sales & Marketing

Requirements:

High school diploma or G.E.D. equivalent
At least 2 years of related work experience

Nice to have:

Passionate
Active
Optimistic
Adventurous

What we offer:

Equal opportunity employer
Valued and celebrated unique backgrounds
Committed to non-discrimination
Empowering guests to regain control and enhance their well-being

Additional Information:

Job Posted:
July 04, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Sales Lead