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Bring forth a thoughtful blend of common-sense client-focused leadership, vibrant energy, and a true love of fashion to the team at LOFT. As a Sales Lead, you’ll coach a dynamic group of sales associates and champion polished visual standards, organized stockrooms, and smooth, supportive store operations. If you enjoy helping people look and feel their best while guiding a busy, fashion-forward environment, this role is for you.
Job Responsibility:
Step in as the Manager-on-Duty (MOD) when needed
Put the Customer first while balancing tasks and overall store operations
Drive results, anticipate Customer needs, and clearly communicate store and individual performance goals to motivate Associates
Coach Associates in-the-moment on Customer interactions and performance to maximize productivity and capture opportunities
Demonstrate operational excellence by applying SOPs (store operating procedures), maintaining merchandise flow, and executing floor sets to Brand standards
Support the business strategy and adjust tactics to effectively reach goals
clearly communicate company direction to the team
Embrace fashion, articulate current market trends through Brand interpretations, and adhere to Brand dress code guidelines
Safeguard store keys, perform opening/closing procedures, and manage PIN/signature privileges for register approvals
Lead New Hire onboarding and ongoing Associate training
collaborate with internal and external partners to accomplish tasks
Ensure accurate timekeeping and flexible coverage by reporting as scheduled
Contribute to shrink prevention and uphold safety awareness
Additional responsibilities as assigned by Store Manager(s), District Manager(s), or Regional leader(s)
Requirements:
Minimum 2 years of retail experience in a Sales Associate and at least 1 year of experience in a sales lead role or higher with proven sales success and coaching capability
Flexible work availability to meet business needs, including evenings/nights, weekends, and holidays
Strong common-sense approach to problem solving and decision-making
Demonstrated ability to organize, delegate, and prioritize assignments
meet deadlines with minimal supervision
Knowledge of visual standards and techniques
implement and maintain Brand guidelines
Effective, clear communication with Customers, Managers, Business Partners, Store Associates, and Peers
Ability to foster a positive, inclusive team environment and drive engagement
Proactive in making timely decisions and coaching for performance improvement
Tech-savvy
proficient with the POS System
Ability to maneuver around the sales floor, stockroom, and office
lift up to 50 lbs
retrieve/stock merchandise with or without reasonable accommodation
Nice to have:
Possess hands-on experience in visual merchandising (floor sets), stockroom organization and management, shipment processing, and clothing retail sales
Be seasoned in coaching, developing talent, and driving sales through practical, solutions-focused leadership
Showcase fashion-forward retail experience with a passion for style and a knack for organization
Lead by example to encourage a customer-centric selling approach
Demonstrate the ability to perform well in a fast pace environment with a "can-do" attitude
Execute tasks quickly, with attention to details, and within the time frame allotted
Be team oriented
What we offer:
401(k) plan
Merchandise discounts plus eligibility for discounts at our sister brands
Professional development and opportunities for advancement across our brands
Community impact through our philanthropic partnerships