CrawlJobs Logo
QIC digital hub Logo QIC digital hub · Sales

Sales Lead

Qatar, Doha · Job Posted March 21, 2026
Apply Position
Job Link Share

Job Description

We are looking for a Sales Manager with proven experience in renewals within a B2C environment, such as call centers, customer service, or similar customer-facing operations. You will own the renewals domain, improving customer retention, optimizing customer engagement, and driving renewal revenue growth through data-driven initiatives and cross-functional collaboration. The role focuses on defining and leading improvements rather than managing day-to-day operations.

Job Responsibility

  • Analyse renewal performance, churn, and customer behaviour to identify opportunities for improvement
  • Define and evolve the renewal strategy, including customer journeys, communication approach, and engagement tactics
  • Design and test communication across channels (calls, WhatsApp, SMS, email) to improve conversion and customer experience
  • Partner with call center leadership, analytics, and other stakeholders to implement initiatives and ensure alignment
  • Lead experiments and initiatives to improve renewal rates, reduce churn, and increase average premium through upsell and cross-sell
  • Define requirements for scripts, workflows, and operational processes related to renewals
  • Monitor performance against KPIs (renewal rate, retention, revenue, contact success) and drive continuous improvement
  • Provide insights and recommendations to leadership on renewals performance and opportunities

Requirements

  • 5+ years of experience in customer lifecycle, retention, CRM, or commercial roles, with exposure to both strategy and operations
  • Experience working with customer-facing teams (e.g. contact center, sales, support) and strong understanding of operational realities
  • Proven ability to launch and drive initiatives or experiments aimed at improving customer engagement, retention, or revenue
  • Strong analytical skills with ability to interpret performance data and translate insights into actions
  • Commercial mindset with focus on customer value, retention, and growth
  • Ability to work cross-functionally and influence stakeholders across operations, analytics, and leadership
  • Strong communication and problem-solving skills

What we offer

  • Extra paid leave
  • Language classes
  • Meeting with experts
  • Professional development ($600/year for additional courses, plus internal workshops)
  • QIC running club
  • Relocation support
  • Remote health insurance (with up to $1,500 in dental coverage)
  • Tax consultations
  • Travel discounts
  • USD, EUR, or AED salary payouts
QIC digital hub - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Sales Lead

8 matching positions

New

Sales Lead

As a Sales Lead, you're a key team member who supports and role models excellent...
Location
Location
United States , Woodbridge
Salary
Salary:
Not provided
anntaylor.com Logo
Ann Taylor
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 6-months of retail sales experience (preferred)
  • Management experience (preferred)
  • Technology proficient and ability to operate a point-of-sale system
  • Enjoys communicating and coaching
  • Flexible availability – including evenings, weekends, and holidays
  • Takes initiative in making thoughtful decisions
  • Ability to organize, delegate, and prioritize assignments to stay on top of deadlines
Job Responsibility
Job Responsibility
  • Be a representative of the brand and model personalized customer experience behaviors
  • Assist store leaders with onboarding and developing an effective, highly engaged team
  • Support an inclusive store environment for associates where everyone feels welcome and engaged
  • Uphold the highest visual and operational standards while keeping the focus on the customer
  • Use tools to drive a customer-focused team environment and profitable business
  • Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions
  • Build productive relationships by sharing ideas and supporting the team
  • Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools
  • Seamlessly step into the role of manager when needed
What we offer
What we offer
  • 401(k) plan
  • Merchandise discounts plus eligibility for discounts at our sister brands
  • Professional development and opportunities for advancement across our brands
  • Community impact through our philanthropic partnerships
  • Parttime
Read More
Arrow Right
New

Sales Lead

As a Sales Lead, you're a key team member who supports and role models excellent...
Location
Location
United States , Washington D.C.
Salary
Salary:
18.95 - 23.70 USD / Hour
anntaylor.com Logo
Ann Taylor
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 6-months of retail sales experience (preferred)
  • Management experience (preferred)
  • Technology proficient and ability to operate a point-of-sale system
  • Enjoys communicating and coaching
  • Flexible availability – including evenings, weekends, and holidays
  • Takes initiative in making thoughtful decisions
  • Ability to organize, delegate, and prioritize assignments to stay on top of deadlines
Job Responsibility
Job Responsibility
  • Be a representative of the brand and model personalized customer experience behaviors
  • Assist store leaders with onboarding and developing an effective, highly engaged team
  • Support an inclusive store environment for associates where everyone feels welcome and engaged
  • Uphold the highest visual and operational standards while keeping the focus on the customer
  • Use tools to drive a customer-focused team environment and profitable business
  • Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions
  • Build productive relationships by sharing ideas and supporting the team
  • Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools
  • Seamlessly step into the role of manager when needed
What we offer
What we offer
  • 401(k) plan
  • Merchandise discounts plus eligibility for discounts at our sister brands
  • Professional development and opportunities for advancement across our brands
  • Community impact through our philanthropic partnerships
  • Parttime
Read More
Arrow Right
New

Sales Lead

As a Sales Lead, you're a key team member who supports and role models excellent...
Location
Location
United States , Wilmington
Salary
Salary:
Not provided
anntaylor.com Logo
Ann Taylor
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 6-months of retail sales experience (preferred)
  • Management experience (preferred)
  • Technology proficient and ability to operate a point-of-sale system
  • Enjoys communicating and coaching
  • Flexible availability – including evenings, weekends, and holidays
  • Takes initiative in making thoughtful decisions
  • Ability to organize, delegate, and prioritize assignments to stay on top of deadlines
Job Responsibility
Job Responsibility
  • Be a representative of the brand and model personalized customer experience behaviors
  • Assist store leaders with onboarding and developing an effective, highly engaged team
  • Support an inclusive store environment for associates where everyone feels welcome and engaged
  • Uphold the highest visual and operational standards while keeping the focus on the customer
  • Use tools to drive a customer-focused team environment and profitable business
  • Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions
  • Build productive relationships by sharing ideas and supporting the team
  • Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools
  • Seamlessly step into the role of manager when needed
What we offer
What we offer
  • 401(k) plan
  • Merchandise discounts plus eligibility for discounts at our sister brands
  • Professional development and opportunities for advancement across our brands
  • Community impact through our philanthropic partnerships
  • Parttime
Read More
Arrow Right
New

Sales Lead

As a Sales Lead, you're a key team member who supports and role models excellent...
Location
Location
United States , Pembroke Pines
Salary
Salary:
Not provided
anntaylor.com Logo
Ann Taylor
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 6-months of retail sales experience (preferred)
  • Management experience (preferred)
  • Technology proficient and ability to operate a point-of-sale system
  • Enjoys communicating and coaching
  • Flexible availability – including evenings, weekends, and holidays
  • Takes initiative in making thoughtful decisions
  • Ability to organize, delegate, and prioritize assignments to stay on top of deadlines
Job Responsibility
Job Responsibility
  • Be a representative of the brand and model personalized customer experience behaviors
  • Assist store leaders with onboarding and developing an effective, highly engaged team
  • Support an inclusive store environment for associates where everyone feels welcome and engaged
  • Uphold the highest visual and operational standards while keeping the focus on the customer
  • Use tools to drive a customer-focused team environment and profitable business
  • Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions
  • Build productive relationships by sharing ideas and supporting the team
  • Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools
  • Seamlessly step into the role of manager when needed
What we offer
What we offer
  • 401(k) plan
  • Merchandise discounts plus eligibility for discounts at our sister brands
  • Professional development and opportunities for advancement across our brands
  • Community impact through our philanthropic partnerships
  • Parttime
Read More
Arrow Right

Sales Lead

As a Sales Lead, you're a key team member who supports and role models excellent...
Location
Location
United States , Michigan City
Salary
Salary:
Not provided
anntaylor.com Logo
Ann Taylor
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 6-months of retail sales experience (preferred)
  • Management experience (preferred)
  • Technology proficient and ability to operate a point-of-sale system
  • Enjoys communicating and coaching
  • Flexible availability – including evenings, weekends, and holidays
  • Takes initiative in making thoughtful decisions
  • Ability to organize, delegate, and prioritize assignments to stay on top of deadlines
Job Responsibility
Job Responsibility
  • Be a representative of the brand and model personalized customer experience behaviors
  • Assist store leaders with onboarding and developing an effective, highly engaged team
  • Support an inclusive store environment for associates where everyone feels welcome and engaged
  • Uphold the highest visual and operational standards while keeping the focus on the customer
  • Use tools to drive a customer-focused team environment and profitable business
  • Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions
  • Build productive relationships by sharing ideas and supporting the team
  • Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools
  • Seamlessly step into the role of manager when needed
What we offer
What we offer
  • 401(k) plan
  • Merchandise discounts plus eligibility for discounts at our sister brands
  • Professional development and opportunities for advancement across our brands
  • Community impact through our philanthropic partnerships
  • Parttime
Read More
Arrow Right
New

Sales Lead

The Sales Lead is responsible for supporting Management in in promoting a custom...
Location
Location
United States , Orlando
Salary
Salary:
Not provided
chicos.com Logo
Chico's FAS, Inc.
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or equivalent
  • 1+ year retail or sales management experience preferred
  • Must be 18 years of age or older
  • Excellent communication, verbal and written skills
  • Excellent customer service skills
  • Able to learn or adapt to technology provided by the company
  • Knowledge of administrative aspects of store operations
  • Strong organizational skills and ability to multi-task in a fast-paced environment
  • Able to communicate with customers
  • Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives
Job Responsibility
Job Responsibility
  • Establishes and communicates clear expectations, holding store team and themselves accountable for achieving all brand, performance, and behavior standards
  • Performs and oversees basic operational activities such as opening and closing duties, and merchandise flow processes
  • Supervises associates engaged in sales, inventory receipt, reconciling cash receipts, or in performing services for customers
  • Utilizes weekly schedules to ensure proper floor coverage within fiscal guidelines
  • Maintains knowledge of current sales and promotions
  • presents and displays merchandise in accordance with current promotions and standards
  • Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management
  • Develops a high-performance culture, motivating sales team to meet assigned sales and productivity goals
  • meets personal sales goals
  • Trains and coaches to ensure selling team is fluent in all aspects of product knowledge on line and in store
Read More
Arrow Right
New

Sales Lead

Location
Location
United States , Gilroy
Salary
Salary:
17.90 - 22.35 USD / Hour
anntaylor.com Logo
Ann Taylor
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 6-months of retail sales experience (preferred)
  • Management experience (preferred)
  • Technology proficient and ability to operate a point-of-sale system
  • Enjoys communicating and coaching
  • Flexible availability – including evenings, weekends, and holidays
  • Takes initiative in making thoughtful decisions
  • Ability to organize, delegate, and prioritize assignments to stay on top of deadlines
Job Responsibility
Job Responsibility
  • Be a representative of the brand and model personalized customer experience behaviors
  • Assist store leaders with onboarding and developing an effective, highly engaged team
  • Support an inclusive store environment for associates where everyone feels welcome and engaged
  • Uphold the highest visual and operational standards while keeping the focus on the customer
  • Use tools to drive a customer-focused team environment and profitable business
  • Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions
  • Build productive relationships by sharing ideas and supporting the team
  • Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools
  • Seamlessly step into the role of manager when needed
What we offer
What we offer
  • 401(k) plan
  • Merchandise discounts plus eligibility for discounts at our sister brands
  • Professional development and opportunities for advancement across our brands
  • Community impact through our philanthropic partnerships
  • Parttime
Read More
Arrow Right
New

Sales Lead

As a Sales Lead, you're a key team member who supports and role models excellent...
Location
Location
United States , Roseville
Salary
Salary:
13.20 - 16.40 USD / Hour
anntaylor.com Logo
Ann Taylor
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 6-months of retail sales experience (preferred)
  • Management experience (preferred)
  • Technology proficient and ability to operate a point-of-sale system
  • Enjoys communicating and coaching
  • Flexible availability – including evenings, weekends, and holidays
  • Takes initiative in making thoughtful decisions
  • Ability to organize, delegate, and prioritize assignments to stay on top of deadlines
Job Responsibility
Job Responsibility
  • Be a representative of the brand and model personalized customer experience behaviors
  • Assist store leaders with onboarding and developing an effective, highly engaged team
  • Support an inclusive store environment for associates where everyone feels welcome and engaged
  • Uphold the highest visual and operational standards while keeping the focus on the customer
  • Use tools to drive a customer-focused team environment and profitable business
  • Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions
  • Build productive relationships by sharing ideas and supporting the team
  • Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools
  • Seamlessly step into the role of manager when needed
What we offer
What we offer
  • 401(k) plan
  • Merchandise discounts plus eligibility for discounts at our sister brands
  • Professional development and opportunities for advancement across our brands
  • Community impact through our philanthropic partnerships
  • Parttime
Read More
Arrow Right