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Our client is a Singapore-based interior design and renovation studio delivering end-to-end residential projects - from concept development to execution. The company focuses on personalised interiors, strong client experience, and close collaboration between sales, design, and operations teams to ensure smooth project delivery and long-term client satisfaction. We are looking for a hands-on Sales Lead / Sales Manager to drive client consultations and close residential renovation projects. This is a sales-first role with the opportunity to take on coaching / team-lead responsibilities as the team grows. You will work closely with the Director and design/operations teams to ensure accurate scoping, pricing, and smooth onboarding.
Job Responsibility:
Handle the full sales cycle: lead qualification, consultations, quotation review, and closing
Understand client requirements, budgets, design preferences, and timelines
Build trust with clients and maintain a high standard of client experience
Support improvements to consultation flow, scripts, and follow-up approach (in line with the Director’s direction)
Prepare and/or review quotations to ensure accuracy and completeness
Understand renovation cost components (materials, carpentry, electrical/plumbing, etc.) and apply them to pricing
Ensure pricing aligns with internal margin guidelines
Support package structuring and upselling to increase project value while maintaining healthy margins
Maintain accurate CRM updates and disciplined pipeline tracking
Provide weekly updates on pipeline status and expected closures
Ensure clean handovers to design/operations with complete project information
Work closely with designers to confirm scope feasibility and client expectations
Coordinate with suppliers/contractors when needed to validate pricing or technical inputs
Share client insights with marketing to improve lead quality and conversion
Mentor junior sales consultants / design consultants on consultations, follow-ups, and quotation basics
Support onboarding and training on sales process and product knowledge
Maintain consistent sales standards and client communication quality
Requirements:
3–7 years of sales / client-facing experience
interior design, renovation, property, or related industries strongly preferred
Proven ability to close mid- to high-value deals
Comfortable with quotations, pricing, and numbers
strong attention to detail
Strong communication, negotiation, and client management skills
Organised and able to manage multiple leads simultaneously
Experience using CRM tools and standard productivity software
Coaching/mentoring experience is a plus (formal “people management” not required)
Nice to have:
Background as a senior sales consultant or hands-on team lead in renovation / interior design
Understanding of renovation materials, costing, and basic technical concepts
Ability to read basic floor plans (trainable)
Mandarin / Chinese language skills are a strong advantage due to the client base