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Sales Installation Technician

United States, St. Louis 26.00 - 32.00 USD / Hour · Job Posted March 13, 2026
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Job Description

The Sales Install Technician plays a key role in delivering an exceptional customer experience by performing high-quality residential installations while identifying additional products and services that improve comfort, safety, and system performance. This hybrid role blends technical expertise with customer-facing communication, ensuring each homeowner receives both a professional installation and personalized recommendations that fit their needs.

Job Responsibility

  • Perform residential installations of equipment, systems, or components according to company standards, manufacturer specifications, and local codes
  • Conduct on-site assessments to verify job requirements, identify potential challenges, and ensure accurate installation planning
  • Educate customers on system operation, maintenance needs, warranties, and available service plans
  • Identify additional opportunities for upgrades, accessories, or complementary services that enhance system performance or customer comfort
  • Provide clear, professional estimates for recommended add-on products or services and close sales when appropriate
  • Maintain accurate documentation of work performed, materials used, and customer interactions in company systems
  • Ensure jobsite safety by following all company, OSHA, and industry safety protocols
  • Collaborate with dispatch, sales, and management to ensure smooth scheduling, communication, and customer satisfaction
  • Represent the company brand with professionalism, courtesy, and a customer-first mindset

Requirements

  • Experience in installation, field service, or a related skilled trade (HVAC, electrical, plumbing, low-voltage, or similar)
  • Strong mechanical aptitude and ability to troubleshoot technical issues
  • Comfortable discussing product benefits and presenting upgrade options to customers
  • Excellent communication and customer service skills
  • Valid driver’s license with a clean driving record
  • Ability to lift 50+ lbs, work in attics/crawlspaces, and perform physical tasks
  • EPA certification, trade licenses, or manufacturer training (preferred but not required depending on industry)

What we offer

  • Competitive hourly pay plus performance-based incentives or commissions
  • Health, dental, and vision insurance
  • Paid time off and holidays
  • Company vehicle, tools, and uniforms (if applicable)
  • Ongoing training and career development opportunities
  • Retirement plan options (401k or similar)

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