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Are you a dynamic communicator with exceptional customer skills? Do you thrive in a fast-paced environment where your organisational talents can shine? If so, we have the perfect opportunity for you! Our client is seeking a Sales Export Administrator to join their vibrant team, where you'll play a crucial role in enhancing customer relationships both nationally and internationally.
Job Responsibility:
Order Processing: Manage orders through phone, email, fax, and online channels
Sage 50 Knowledge: utilise your expertise in Sage 50 for efficient processing and reporting
Order Analysis: analyse orders for accuracy and fulfilment
Customer Liaison: Respond to incoming calls and build rapport with clients
Despatch Coordination: Liaise with production and warehouse teams to confirm despatch dates
Schedule Management: Check despatch and delivery schedules to ensure timely service
Data Entry: Maintain accurate records and data entry
Report Generation: Create weekly sales reports to track performance
Database Management: Update customer databases and price books regularly
Invoicing: Handle invoicing and ensure accuracy in billing
Filing and Documentation: organise and maintain filing systems
Transport Arrangements: Arrange transport and coordinate with shipping companies
Export Shipment Handling: Manage export shipments, including all necessary paperwork
Sales Support: Provide assistance to the sales team and contribute to overall sales support
General Office Duties: Engage in various office tasks to support day-to-day operations
Requirements:
Strong customer service and communication skills
Proficiency in email, word processing, and spreadsheets
Experience with Sage 50 is essential
Familiarity with export procedures and documentation
Ability to multitask and manage priorities effectively
A positive attitude and a team-oriented mindset
What we offer:
Be part of a supportive and enthusiastic team
Engage with a variety of customers and enhance your professional skills
Contribute to a company that values innovation and customer satisfaction
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