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Based at our headquarters in Abingdon, Oxfordshire, you will join our inbound sales team where we focus on inspiring and delighting our customers. We continue to evolve our workplace and culture in line with our world-renowned products. Join a business that has been shaping excellence since 1899 and help us live our philosophy of ‘Immer Besser’ every day. Our positions are permanent roles based in Abingdon. We welcome applications from people of all backgrounds and are committed to creating an inclusive workplace where everyone can succeed
Job Responsibility:
Guide customers through detailed consultations to support their appliance selection and purchase
Through understanding customer needs, recommend suitable products and solutions that support long-term use
By identifying opportunities, promote upgraded products and accessories to enhance the customer experience
With a strong focus on service, deliver a high-quality and engaging customer experience across every interaction
Contribute to achieving individual and team sales targets through proactive engagement
Across multiple channels including telephone and email, communicate confidently and respond to customer queries and quotations professionally
Requirements:
Proven experience in a customer-facing sales role with the ability to build rapport and trust
Strong communication skills with confidence engaging customers across telephone and written channels
Ability to manage multiple tasks effectively while maintaining attention to detail
Good IT skills with the ability to learn and adapt to new systems and processes
A team-focused approach with a strong sense of accountability for achieving results
What we offer:
Quarterly and annual bonus scheme
Discounts on Miele products for you, your family and friends
Discounted gym membership and subsidised onsite café
Health cash plan and free eye tests
Additional benefits including financial advice and recognition schemes