CrawlJobs Logo
Fortnum & Mason Logo Fortnum & Mason · Sales

Sales executive - wine clients

United Kingdom, London · Job Posted March 25, 2026
Apply Position
Job Link Share

Job Description

Our Head Office department is in the heart of Piccadilly and occupies the 5th & 6th floor of our beautiful flagship store. This central London location offers so much to explore including restaurants, bars, cultural sites, shopping and more, and only a short walk from the Green Park Tube Station and plenty of bus stops. The Concierge Executive – Wine Clients is a multidimensional role, combining account management with proactive wine and spirit sales. Offering an exceptional tailor-made service to a range of high net worth and high-profile corporate and private clients. We are looking for a confident individual to join our dynamic team to enable us to reach key sales targets, build new business and provide joy to our customers. Whilst previous wine and spirit experience is not necessary for the role, this is an exciting opportunity that will also allow you to taste, learn, and develop in the wine and spirit category.

Job Responsibility

  • Managing key wine and spirit accounts delivering sales targets and developing relationships with clients to increase spend
  • Maintain relations with clients by reaching out with new product information i.e. store-wide promotions, new wine and spirit releases to the range
  • Meet with clients to build and maintain relationships and to liaise regarding large orders/ initial proposals
  • Respond to new client queries, introduce the Wine and Spirit Concierge service and create proposals for client gifts according to their requirements
  • Make proactive sales to new customers through networking events, exhibitions, emails and calls with targeted goals for new business to drive wine and spirit sales
  • Place regular and intricate orders for new and existing clients and managing their orders from start to end from initial enquiry, through processing to end delivery
  • Offer the highest level of service to customers
  • Representing the team and brand at networking events and on LinkedIn
  • Lead a team at Christmas to achieve department sales target - responsibilities include overseeing daily tasks, monitoring performance and resolving escalations, ensuring the highest levels of customer service are met by all team members
  • Liaise with buyers, merchandisers and logistics teams to accommodate orders from having stock of the product, to delivering with the client
  • To attend wine and spirit training/tastings hosted in-store

Requirements

  • Excellent interpersonal and communication skills
  • Strong customer service focus
  • Planning and organisation skills
  • High level of computer literacy using Microsoft office and sales based platforms
  • Understanding the premium retail market place
  • Previous sales experience
  • Previous experience of managing customers/ clients
  • An enthusiasm to learn more about wine and spirits
  • A passion for our brand

Nice to have

  • Previous experience on D365 sales system
  • Previous experience on Zendesk communication platform
  • WSET skill level 1 – 2 and similar wine/spirit qualifications
  • Familiarity of a wine and spirits range that has both own-label and proprietary options/releases

What we offer

  • A generous store and restaurant discount of up to 40%
  • 25 days holidays (excluded bank holidays) and an extra day off for your birthday
  • A fantastic subsidised staff restaurant which uses Fortnum’s ingredients
  • A range of opportunities to develop and grow personally and professionally
  • Excellent pension scheme
Fortnum & Mason - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Sales executive - wine clients

8 matching positions

Director of Martin Lighting - EMEA

HARMAN Professional develops automated lighting fixtures under the Martin brand....
Location
Location
United Kingdom , Hemel Hempstead
Salary
Salary:
Not provided
socialvalueportal.com Logo
Social Value Portal Ltd
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Lighting background with high level of technical understanding of lighting products
  • Track record of sales leadership experience in lighting industry, including solutions selling
  • Network within Lighting industry, respected as a lighting market expert in the field
  • Consultant and Integrator network in EMEA
  • Extensive related industry and P&L experience in bringing innovative solutions to market
  • Strong business acumen
  • analytical and number-driven decision making
  • Excellent mix of technical understanding paired with commercial understanding
  • Substantial experience in an executive level sales position in customer bases appropriate to Harman's technologies
  • Demonstrated Track Record of Growth: ability to grow and extend existing service lines, and at the same time develop and commercialize new services in a timely and profitable manner. Experience developing and executing a roadmap
Job Responsibility
Job Responsibility
  • Own and execute the EMEA Lighting growth strategy, including a rolling 5-year sales plan aligned to market trends, products, channels, and regions
  • Full P&L responsibility for EMEA Lighting, delivering sustained year-on-year revenue and profit growth
  • Lead growth across the full Martin Lighting portfolio, including successful new product launches and market rollouts
  • Maintain deep understanding of the EMEA professional lighting market (TAM, competition, trends) and feed regional insights into product development and roadmap planning
  • Define and manage distribution strategy, including KPI-driven performance management and detailed profiles of top distributors
  • Drive pipeline generation, CRM discipline, accurate forecasting, and deal execution across new and existing accounts
  • Build and maintain senior customer, partner, and stakeholder relationships
  • identify decision-makers, articulate value propositions, and close sustainable, long-term business
  • Lead, coach, and develop a team of market and product experts to deliver sales growth across all verticals
  • Oversee EMEA strategic and operational sales activity across vertical markets, key accounts, and B2B partnerships
What we offer
What we offer
  • Flexible work environment, allowing for full-time remote work globally for positions that can be performed outside a HARMAN or customer location
  • Access to employee discounts on world-class Harman and Samsung products (JBL, HARMAN Kardon, AKG, etc.)
  • Extensive training opportunities through our own HARMAN University
  • Competitive wellness benefits
  • Tuition reimbursement
  • "Be Brilliant" employee recognition and rewards program
  • An inclusive and diverse work environment that fosters and encourages professional and personal development
  • Fulltime
Read More
Arrow Right

Assistant Director of Food & Beverage

Join a legacy of excellence at The Ritz-Carlton, Melbourne, where we craft memor...
Location
Location
Australia , Melbourne
Salary
Salary:
95000.00 AUD / Year
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong hotel background
  • Understanding of operational structure and service standards within a luxury hospitality environment
  • Full working rights in Australia
Job Responsibility
Job Responsibility
  • Assists in leading the property’s food and beverage operation
  • Ensures cohesiveness and collaboration with the Culinary team
  • Oversees development and implementation of departmental strategies
  • Ensures implementation of the brand service strategy and brand initiatives
  • Ensures operation meets target client needs and employee satisfaction
  • Focuses on growing revenues and maximizes financial performance
  • Delivers products and services to meet or exceed expectations
  • Participates in and practices Service Values, Three Steps of Service, Employee Promise and Credo
  • Works with direct reports to develop and implement promotions, food and wine pairings, menu items and presentations
  • Develops a food and beverage operating strategy aligned with business strategy
What we offer
What we offer
  • Superannuation
  • Corporate health insurance
  • Complimentary meals while on duty
  • Uniform provided
  • Global career pathways within Marriott International
  • Exclusive discounts on hotel stays and dining
  • Access to wellness initiatives and recognition programs
  • Fulltime
Read More
Arrow Right

Assistant Food and Beverage Manager

Come and join our team at Pullman Cairns International. The Pullman legacy embod...
Location
Location
Australia , Cairns
Salary
Salary:
Not provided
granddelmar.com Logo
Fairmont Grand Del Mar
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience in Food and Beverage management, with a strong track record of leadership in a hotel restaurant environment
  • A genuine passion for service excellence
  • In-depth knowledge of food safety standards and best practices
  • Expertise in wine varietals, cocktails, craft beers and spirits, with a refined palate and an eye for quality
  • Strong awareness of current industry trends and the ability to adapt to emerging food and beverage innovations
Job Responsibility
Job Responsibility
  • Manage daily operations across all food and beverage outlets, maintaining high standards of service and operational efficiency
  • Lead, mentor, and develop the Food & Beverage team, fostering a culture of continuous improvement, training and strong performance
  • Monitor financial performance by tracking revenue, controlling costs and managing budgets to maximize profitability while minimizing waste
  • Collaborate with the Culinary team to optimize menu pricing, promotions and offerings that reflect guest preferences and market trends
  • Partner with Sales & Marketing and Conference & Event teams to ensure flawless event execution and client satisfaction
What we offer
What we offer
  • Access to global accommodation and F&B discounts
  • #LearnYourWay with a sophisticated modern training platform, which offers a constantly expanding database of free, industry focused training
  • Recognition of service anniversaries and Accor Tenure Milestones
  • Fulltime
Read More
Arrow Right

Travel Client Experience Coordinator

Manage the end-to-end operation of a client's travel itinerary once they have bo...
Location
Location
United Kingdom , South West London
Salary
Salary:
32000.00 GBP / Year
antellarecruitment.co.uk Logo
Antella Travel Recruitment
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous customer service experience gained within travel, concierge or hospitality
  • The ability to speak French, Italian or Spanish is an advantage
  • A vested interest in wine and gastronomy
  • Strong work ethic and sales driven
  • Good geographical knowledge of Europe
  • Good understanding of English language both oral and written
  • Meticulous attention to detail with a creative flair for designing unique and inspiring trips
Job Responsibility
Job Responsibility
  • Represent the brand as a professional ambassador in all client and supplier interactions
  • Build and nurture strong relationships with key suppliers to ensure seamless and high-quality travel experiences
  • Ensure meticulous attention to detail, overseeing flawless trip execution and maintaining the highest standard of client communication
  • Provide timely and professional support to travellers via email and phone before and during their trips
  • Collaborate with the Travel Design team to deliver exceptional client experiences while adhering to budget parameters
  • Verify booking accuracy, following up with contacts as needed to confirm details and ensure all aspects of travel experiences are correct
  • Maintain accurate records of client and supplier information, including rates, tour descriptions, and invoices, within the CRM system
What we offer
What we offer
  • Bonus
  • Annual company team trip away and companywide socials
  • Hybrid working
  • Pension
  • Up to 20 days per annum work abroad policy
  • 24 days annual leave rising to 30 days per annum
  • On site gym
  • Private health care
  • Fam trips
  • Fulltime
Read More
Arrow Right

Food & Beverage Supervisor

ASM Global, the leader in privately managed public assembly facilities, has an e...
Location
Location
United States , San Antonio
Salary
Salary:
Not provided
legendsglobal.com Logo
Legends Global
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or general education degree (GED) required
  • Must be TABC and Serve-Safe certified
  • 1-3 years food service or restaurant experience required
  • Minimum 21 years of age
  • Previous responsibilities of inventory, cost control, ordering, receiving, & stocking of bar supplies and products
  • Strong orientation to customer service
  • Ability to work with other staff members in the facility
  • Results oriented individual with the ability to meet required budgetary goals
  • Excellent organizational, planning, communication, and inter-personal skills
  • Ability to undertake and complete multiple tasks
Job Responsibility
Job Responsibility
  • Oversees development, delivery, review, execution and fulfillment of proposals/contracts for clients of the venue for concessions and/or catering events while adhering to ASM Global venue policies and procedures
  • Strategic planning and development of menus, menu prices, inventory control, point of sale systems, revenue streams, new business opportunities, vendor partnerships, community events/outreach and guest experiences for catering and concessions
  • Communicates with clients for status of deadline schedules, including but not limited to floor plan submissions, room specifications, insurance requirements and other relevant details
  • Review and work along with staff to ensure execution of all F&B operations through banquet event orders and contractual obligations such as, but not limited to insurance, deposits, set up/breakdown, staffing, contracted services, equipment orders, consumption reports and special orders
  • Manage and work along with the part time staff, contracted event staff and Non-Profit Groups in the areas of concessions and catering
  • Inspecting equipment and facilities to report any deficiencies and ensure all F&B areas are fully operational
  • Ordering and maintaining weekly/monthly inventory for concessions and catering events, such as paper goods, food product, beer, wine, alcohol, chemical/cleaning supplies and equipment
  • Monitors in-house events, maintaining close contact with clients and facility staff to ensure successful while ensuring on all client request, concerns, and problems are addressed
  • Coordinates activities and facilitates meetings with kitchen staff, catering staff and various service contractors for assignment and fulfillment of events for the arena and/or meeting rooms
  • Attends appropriate planning, organization, event and facility meetings in support of food and beverage elements for all facility operations
  • Parttime
Read More
Arrow Right

Food & Beverage Manager

ASM Global, the leader in privately managed public assembly facilities, has an e...
Location
Location
United States , Shreveport
Salary
Salary:
Not provided
legendsglobal.com Logo
Legends Global
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Must be 18 years of age or older
  • Excellent customer service skills
  • Must be able to pass a background check to include a credit history report and meet corporate minimum requirements
  • Serve-safe certified
  • Bachelor’s Degree in Food and Beverage or related field preferred
  • Minimum 2 years’ experience in Food & Beverage Management level position
  • Thorough knowledge of financial and cost accounting
  • Strong orientation to customer service and ability to work with other staff members in the facility
  • Result oriented individual with the ability to meet required budgetary goals
  • Have the ability to multi-task under extreme deadline pressure in a fast-paced environment
Job Responsibility
Job Responsibility
  • Oversees development, delivery, review, execution, and fulfillment of proposals/contracts for clients of the venue for concessions and/or catering events while adhering to ASM Global venue policies and procedures
  • Strategic planning and development of menus, menu prices, inventory control, point of sale systems, revenue streams, new business opportunities, and guest experiences for catering and concessions
  • Communicates with Events for status of deadline schedules, including but not limited to floor plan submissions, room specifications, insurance requirements and other relevant details
  • Review and work along with staff to ensure execution of all F&B operations through banquet event orders and contractual obligations such as, services, equipment orders, consumption reports and special orders
  • Manage and work along with the part time staff, contracted staff and guest in the areas of concessions and catering
  • Inspecting equipment and facilities to report any deficiencies and ensure all F&B areas are fully operational
  • Ordering and maintaining weekly/monthly inventory for concessions and catering events, such as paper goods, food product, beer, wine, alcohol, chemical/cleaning supplies, and equipment
  • Monitors in-house events, maintaining close contact with clients and facility staff to ensure successful while ensuring on all client request, concerns, and problems are addressed
  • Coordinates activities and facilitates meetings with kitchen staff, catering staff and various service contractors for assignment and fulfillment of events for the arena and/or meeting rooms
  • Attends appropriate planning, organization, event and facility meetings in support of food and beverage elements
  • Fulltime
Read More
Arrow Right

Market Manager

The Market Manager is a full-time position and is pivotal in the meticulous mana...
Location
Location
United States , Houston
Salary
Salary:
65000.00 - 75000.00 USD / Year
sohoexp.com Logo
SoHo Experiential
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Diploma or GED
  • 2+ years prior experience in event management
  • Knowledge of wine and spirits industry is mandatory
  • Experience in recruiting and staffing for events, preferably with existing relationships with potential staff
  • Effective training experience is preferred
  • Access to event staff personnel
  • Excellent communication, problem-solving, and collaboration skills
  • able to work cross-functionally with clients, field teams, and agency partners
  • Strong budget management skills
  • Ability to prioritize and juggle many tasks
Job Responsibility
Job Responsibility
  • Coordinate the staffing and logistics of all in-market events
  • Serve as the primary point of contact for a team of Promotional Specialists, assisting with scheduling, reporting, and communication as needed
  • Perform quality control inspections to ensure that the execution meets the expectations of the client. Communicate quality control visits to Campari Field Marketing and local stakeholder team on a weekly basis
  • Provide feedback to improve execution standards and results for On- and Off-Premise events
  • Handle logistics of all promotions within assigned geographic area of responsibility
  • Recruit prospective Promotional Specialists at all attended promotions
  • Ensure that Promotional Specialists have the necessary training and materials prior to promotions
  • Manage promotional material inventory (POS) and warehousing
  • Assist in any brand, trade, special events or adhoc programs in market
  • Ensure all events and staff adhere to company, DISCUS and State mandated regulations including sampler licenses if needed
What we offer
What we offer
  • Comprehensive benefits including medical, vision, dental, and wellness programs
  • Generous PTO, including vacation, holidays, and wellness days
  • Professional growth opportunities in a dynamic, creative environment
  • A collaborative, inclusive workplace that values people as much as the work we create
  • Fulltime
Read More
Arrow Right

Events Executive

We’re looking for a highly organised and enthusiastic Events Executive to join t...
Location
Location
United Kingdom , London
Salary
Salary:
34000.00 GBP / Year
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience in hospitality, events, or sales coordination, ideally within a corporate or premium venue environment
  • Organised and detail-focused, confident managing multiple enquiries and deadlines
  • A clear and professional communicator, comfortable liaising with clients and internal teams
  • Commercially aware, with a proactive approach to upselling and supporting revenue performance
  • Eligibility to work in the UK is required
Job Responsibility
Job Responsibility
  • Manage inbound enquiries for private dining rooms and small to medium-sized dinners and receptions
  • Create tailored proposals aligned to client requirements and venue offerings
  • Upsell menus, wines, and event packages to maximise event value and client experience
  • Act as a key point of contact for clients, managing enquiries through to structured operational handover
  • Prepare clear and accurate function sheets and event documentation to support seamless delivery
  • Conduct venue site visits with clients and agencies where required
  • Coordinate event requirements with hospitality operations, chefs, and site teams
  • Attend and contribute to operational, sales, and function sheet meetings
  • Accurately record enquiries, leads, and event activity within the CRM system
  • Raise and manage contracts, purchase orders, invoices, and final invoices within agreed timeframes
  • Fulltime
Read More
Arrow Right