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Sales Executive - Wedding

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Marriott Bonvoy

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Location:
Malaysia , Petaling Jaya

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Category:
Hospitality and Tourism

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Contract Type:
Employment contract

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Salary:

Not provided
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Job Description:

Sales Executive position specializing in wedding services at Sheraton Petaling Jaya Hotel, responsible for handling guest inquiries, processing reservations, promoting brand awareness, and supporting Sales & Marketing operations while maintaining Marriott's service standards

Job Responsibility:

  • Contact appropriate individual or department to resolve guest calls, requests, or problems
  • Use sales techniques that maximize revenue while maintaining existing guest loyalty
  • Determine and give complimentaries to guests as gifts for their patronage
  • Promote awareness of brand image internally and externally
  • Process requests for redeeming Marriott Rewards points
  • Process all reservation requests, changes, and cancellations received by phone, fax, or mail
  • Enter Marriott Rewards information into appropriate software when taking guest reservations
  • Answer, record, and process all guest calls, requests, questions, or concerns
  • Perform general office duties to support Sales & Marketing
  • Assist management in training and motivating employees
  • Follow all company policies and procedures
  • Welcome and acknowledge all guests according to company standards
  • Develop and maintain positive working relationships with others
  • Monitor the performance of others to ensure adherence to quality expectations and standards

Requirements:

  • High school diploma or G.E.D. equivalent
  • At least 2 years of related work experience

Additional Information:

Job Posted:
November 26, 2025

Employment Type:
Fulltime
Work Type:
On-site work
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