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The Market Insights – Sales Executive supports the Market Insights team in achieving its sales and service goals. This role provides administrative, sales, and customer support to help expand the reach of HotStats’ Market Insights products. The position is ideal for a motivated individual looking to develop a career in hospitality analytics and SaaS sales. Working closely with the Market Insights team, this role assists in day-to-day sales activities, customer communications, and operational coordination to ensure efficient delivery of reports, accurate data management, and a superior client experience.
Job Responsibility:
Provide direct support to the Market Insights team in achieving team sales and operational goals
Assist with outbound sales efforts, including preparing proposals, quotes, and follow-up emails
Conduct outreach calls and emails to prospective and existing customers as part of sales campaigns or renewals
Maintain accurate customer and sales information in HubSpot and ensure the sales pipeline is current
Support administrative functions such as scheduling meetings, preparing presentations, and organizing documentation
Assist in the coordination and delivery of Market Insights reports and related client materials
Help gather and verify data related to customer lists, report delivery, and sales performance tracking
Collaborate with Marketing, Customer Strategy, and Operations teams to support product launches and campaigns
Respond to customer inquiries promptly and professionally, ensuring a high level of service
Stay informed about hospitality market trends and competitor offerings
Represent HotStats in a professional and customer-focused manner
Perform other duties and special projects as assigned
Requirements:
Bachelor’s degree or equivalent experience in Business, Marketing, Hospitality, or related field preferred
Sales, customer service, or administrative support role in SaaS or the hospitality industry experience a plus
Strong communication and interpersonal skills, with confidence speaking to customers and team members
Excellent organizational skills and attention to detail
Proficiency in Microsoft Office (Word, Excel, PowerPoint) and CRM software preferred
Eagerness to learn about data analytics, hotel performance metrics, and SaaS-based sales processes
Ability to manage multiple tasks, prioritize effectively, and meet deadlines
Self-motivated, proactive, and team-oriented attitude
Willingness to travel occasionally (up to 10%) for meetings or events