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Drive Salesforce effectiveness & efficiency through building sales fundamentals, including operationalizing sales strategy, optimizing salesforce structure, size & deployment, sales roles definition, selling & sales operational processes, data, scorecards & KPIs, salesforce automation, sales capability building, field management guidelines as well as incentive & rewards.
Job Responsibility:
Engage with & support sales team to operationalize sales strategy in terms of: Understanding sources of growth at territory, sales route & outlet levels
Optimize salesforce size, structure & deployment based on territory potential, customer classification, customer facing time & span of control
Design, align, deploy & enable stakeholders in executing selling & sales operational processes (target setting & allocation, customer master data management, Salesforce master data management, guidelines on field management, execution & disciplines, etc.) including but not limited to: Responsible for sales analysis to facilitate stakeholders to plan & forecast for each account
Establish the operational sales standard reporting system & early warning analysis system of the indicators of each territory
Responsible for data management, including data acquisition, calibration, matching & system maintain
Monitor data accuracy, identify root causes & to finally improve data quality
Analyze & track sales results & salesforce activities across all platforms (SFDC & Power BI)
generate insights, provide reporting & monitor results against needs of key stakeholders, implementing corrective actions when gaps are identified
Act as a custodian for assigned selling & sales operation processes by tracking process execution by stakeholders to ensure process compliance as well as process improvement & simplification
Develop & implement sales management process tools & policies to improve or optimize the sales effectiveness
Proactively assess & make recommendations in support of salesforce development, supporting cross-functional collaboration & initiating development activities through the training team & other support functions
Work with sales leaders to design, review, communicate & calculate incentive & reward scheme to support business priorities, manage sales behavior & results
Requirements:
Minimum bachelor’s degree in Business, statistics, mathematics & related majors. Equivalent education & sufficient experience to successfully perform the essential functions of the job may be considered
8+ years’ experience in a similar role preferably in a healthcare industry
Demonstrated knowledge & experience with Management Systems (ERP, CRM etc)