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Sales Excellence Lead (SEL) for Public Sector serve as the Chief Operating Officer (COO) of the Public Sector segment, partnering closely with business leadership to operationalize strategy into disciplined execution that transforms and grows the business. SEL is the catalyst for growth. Acting as trusted advisors to sales leadership, SELs drive the operating rigor, execution rhythm, and performance accountability required to exceed budget, take market share, and deliver sustained business health. By maintaining a close, insight-driven view of the business, SELs enable leaders to anticipate risk, activate the right motions, and translate priorities into predictable outcomes. Drives sales growth through mid- to long-term account or business planning. Defines and drives a predictable rhythm of the business (ROB) in collaboration with peers and/or leadership. Drives sales process discipline, adherence to standards and excellence in execution, or pipeline health in collaboration with sales leaders. Guides segment leads or partners, or collaborates with peers to develop segment strategy for segmentation, territory planning, and quota setting. Guides sales teams/leadership on sales motions/strategies for opportunity management as a subject matter expert. Leads optimization and improvement in sales team processes and capabilities across the organization. Coaches and builds relationships with sales leaders on executing key priorities. Drives awareness and clarity of Corporate or TimeZone programs. Identifies trends on sales challenges or blockers. Integrates the feedback and escalate it to Corporate or TimeZone. Supports segment leader capacity as a senior leader.
Job Responsibility
Drives business partnership and planning as the primary orchestrator of segment strategies, activating leadership sponsorship and ensuring high-quality execution across regions
Advises and guides sales teams on opportunity management (e.g., upsell, cross-sell, renewal) and accelerates new business and deal closure
Develops mid- to long-term growth strategies based on business insights, aligning execution across teams
Leads a consistent rhythm of business (ROB), ensuring disciplined execution, actionable insights, and continuous improvement
Supports segmentation, territory planning, and quota setting in alignment with BSO and leadership
Drives sales process excellence, pipeline health, and accountability through data-driven insights and best practice sharing
Drives adoption of tools, analytics, and reporting to improve visibility and performance
Leads sales capability transformation by coaching managers, enhancing processes, and strengthening partner engagement
Collaborates across teams to remove blockers, improve efficiency, and increase customer-facing impact
Drives adoption of corporate programs and new ways of working
Acts as a senior advisor to segment leadership, contributing to business management, organizational effectiveness, and high-performing team development
Requirements
8+ years experience with active participation in sales, sales operations/management, account management, program management, business development, marketing, consulting, or a related field OR equivalent experience
5+ years of experience using data to drive business outcomes or inform business decisions
5+ years of experience managing relationships with stakeholders, clients, and/or customers
Bachelor's Degree in a related field
5+ years managing projects, including planning, managing timelines, and tracking progress, and/or change management experience