Sales & Events Manager, Kennedy Mountain Campus Job at The University Of Denver (Red Feather Lakes)

Job Responsibility

Develop and implement sales strategies that grow internal and external event business, balancing mission alignment with revenue generation
Identify and cultivate relationships with corporate, nonprofit, alumni, and community partners to expand engagement with KMC
Collaborate with DU departments and units to maximize internal use of the campus
Prepare and negotiate contracts, proposals, and pricing in line with campus policies and financial goals
Conduct site tours and represent KMC at networking, outreach, and promotional events
Monitor sales and business development progress using key performance indicators (KPIs), and drive continuous improvement through data-informed decision-making and assessment
Serve as the primary intake contact for all prospective events and groups, guiding them through the planning and booking process
Support event planning meetings and walkthroughs
Coordinate event logistics including catering, lodging, meeting spaces, transportation, and outdoor/experiential programming
Partner with KMC operations, facilities, dining, and program staff to ensure seamless execution of events
Ensure accurate and timely use of Connect2, Momentus, and internal scheduling systems
Develop detailed event orders and timelines, ensuring clarity across all departments
Provide on-site support during events to oversee execution and address client needs
Provide on-site presence for high-impact or complex events
Support event execution as directed by the Associate Director, Kennedy Mountain Campus Operations
Ensure client satisfaction and troubleshoot issues in real time
Model a responsive, service-oriented approach across all guest interactions
Contribute to the design and refinement of the KMC client and guest experience to align with DU's mission and values
Gather and analyze client feedback to inform continuous improvement
Collaborate with marketing and operations teams to align messaging and service delivery
Ensure events reflect the University's commitment to inclusivity, sustainability, and place based experiential learning
Track and report on sales performance, client engagement, and event metrics
Assist in evaluating sales strategies, event services, and guest experience initiatives
Participate in quarterly planning and performance reviews with the KMC leadership team
Perform additional responsibilities as needed to support evolving priorities of the Kennedy Mountain Campus and Division of Student Affairs

Requirements

Bachelor's degree in Hospitality Management, Business, Marketing, Event Management, or related field
or equivalent combination of education and work experience
Minimum 2 years of experience in sales, client engagement, event planning, or hospitality management
Demonstrated ability to manage all phases of the event cycle, from sales outreach to on-site execution
Proven track record of achieving revenue, sales, or client engagement goals
Strong organizational and project management skills with the ability to manage multiple priorities in a fast-paced environment
Excellent interpersonal and communication skills, with demonstrated ability to work effectively with clients, colleagues, and partners
Proficiency with Microsoft Office Suite and comfort learning CRM and event management systems (e.g., Salesforce, Connect2, Momentus)
Ability and willingness to work evenings, weekends, and occasional holidays based on event schedules

Nice to have

Bachelor's degree specifically in Hospitality, Event Management, or a related business field
3+ years of experience in sales and event management, ideally in a higher education, nonprofit, or mission-driven setting
Experience with contract negotiation and budget management for events and client engagements
Direct experience using Salesforce, Connect2, Momentus, or similar CRM/event management platforms
Background in hospitality or outdoor program settings where lodging, catering, and experiential activities are integrated
Demonstrated success in cultivating repeat clients and long-term partnerships
Knowledge of higher education structures, alumni engagement, or corporate partnership development
Familiarity with guest experience design, service standards, and post-event evaluation practices

What we offer

medical
dental
retirement
paid time off
tuition benefit
ECO pass

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Sales & Events Manager, Kennedy Mountain Campus

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