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Pyramid Global Hospitality Logo Pyramid Global Hospitality · Hospitality and Tourism

Sales & Events Coordinator

United States, Hanover · Job Posted February 20, 2026
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Job Description

The Sales & Events Coordinator provides support for the leaders of the hotel/resort and is responsible for variety of duties including, but not limited to reporting, filing, answering phones and emails, processing invoices, managing schedules and assisting with problem resolution.

Job Responsibility

  • Act as Lead catcher for the Sales Department
  • Provide timely customer service to Inn’s guests and internal team
  • Daily creation and distribution of Banquet Event orders, entering customer information in the Sales CRM
  • Work with A/R to preauthorize banquet and catering and charge customers appropriately
  • Works with Rooms Director to receive and monitor guest room lists
  • Create and distribute communication documents between sales and other hotel departments, such as Banquet Event Orders and Group Resumes and update postings and communication of venues throughout the Inn
  • Update the Reader Board for all incoming groups
  • Conduct site tours of the building, when sales manager is unavailable
  • Create and maintain computer-based filing and organization systems for records, reports, documents, etc.
  • Enter and retrieve information contained in computer databases to update records, files, reservations, and answer inquiries from guests
  • Document and communicate all guest requests/concerns to appropriate personnel
  • Send and receive group evaluations

Requirements

  • Someone with a passion and enthusiasm for helping others
  • Someone who is collaborative in a team environment
  • Someone who listens and communication well
  • Someone with the demonstrated ability to work with confidential and sensitive information required
  • Someone with a strong attention to detail, while multi-tasking and delivering work on time required
  • Someone with the ability to build trusting working relationships highly desired
  • Someone proficient with computers and computer programs, including Microsoft programs required

What we offer

  • comprehensive health insurance
  • retirement plans
  • paid time off
  • on-site wellness programs
  • local discounts
  • employee rates on hotel stays
  • 401k with a company match
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