Sales Engineering Manager Job at Notion (London)

Job Description

We're on a mission to make it possible for every person, team, and company to be able to tailor their software to solve any problem and take on any challenge. Computers may be our most powerful tools, but most of us can't build or modify the software we use on them every day. At Notion, we want to change this with focus, design, and craft.

Job Responsibility

Grow and mentor an organization of seasoned and high-potential Solutions Engineers serving customers and prospects in the enterprise segment throughout EMEA
Serve as a key leader within our EMEA hub in London, acting as a close partner and advisor to the UK GM as well EMEA enterprise leaders.
Work closely with cross-functional leadership in Engineer, Product, Marketing, CX, RevOps, Sales Enablement, and Sales, serving as a key evangelist and thought leader for our customers and influencing our future product roadmap and the way we showcase Notion solutions to our customers
Define and evolve best-in-class technical proofs of concepts/demos/tools to demonstrate value to customers at scale
Build a culture of technical expertise to help customers build valuable knowledge infrastructure in Notion and integrate it with their existing tools and workflows.
Coordinate internal, customer, and third-party resources for any required integrations, workflows, or security consultants and configurations.
Join kickoff calls to align on onboarding, implementation, and product needs to help set expectations on the scope and ensure a smooth transition to Customer Success.
Work closely with CX to advocate for open customer tickets and escalations.
Document technical considerations and contribute to internal knowledge bases as a resource for other teams, customers, and partners.

Requirements

5+ years directly growing, managing, inspiring, and mentoring teams of Solutions professionals with a wide range of experience
You are technically curious and passionate about pushing the boundaries of what’s possible with rapidly evolving AI technology
You’re an expert technology evangelist, seasoned at presenting to large groups of customers, partners, and internal stakeholders
You’ve built strong relationships with sales, product, marketing, and sales enablement teams
You’ve helped customers understand how to leverage SaaS APIs and admin and end-user integrations as part of an integrated solution
You have initiated and managed complex projects to completion
You have a growth mindset and thrive in the building stage of a nascent team
You’re highly adaptable, easily acclimating to a rapidly changing business and industry

Nice to have

You've been a first or early hire at a fast-growing startup before
You have experience using Notion
You have experience designing and implementing relational databases
You’re knowledgeable about large language models and have experience using AI-based tools to improve your daily workflows
You have coding experience that would enable you to write basic scripts using the Notion API

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Sales Engineering Manager

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