Job Description:
The 1Password Solutions Engineering team is a valuable resource to our customers and fellow Go-to-Market team members. Our solutions engineers are well known and respected as experts on the product, a trusted advisor to our sales teams and customers, and a sought after resource for various types of customer calls. The team collaborates with Product, Marketing, Enablement, and Support, to create resources, provide training opportunities, and elevate the overall understanding of 1Password. We’re a kind, curious, approachable, and customer-focused team on a mission to drive the vision of 1Password forward. As a Solutions Engineer for the SMB segment, you’ll be a trusted technical advisor, driving revenue growth, improving win rates, and accelerating deal velocity through strategic technical guidance. Partnering closely with Account Executives, you’ll position 1Password’s multi-product solution, spanning all three core offerings, to meet each customer’s needs, often through leading and managing proof-of-concept (POC) engagements that validate technical success criteria and support adoption. You’ll navigate high-volume, fast-paced SMB sales cycles, uncovering opportunities to position the full product suite and applying frameworks like MEDDPICC to qualify opportunities, address requirements, and influence decision-makers. You’ll also support customers with compliance needs by responding to security questionnaires, RFP/RFI’s, and vendor registration requirements. As a subject matter expert across all 1Password products, you’ll collaborate with Sales Enablement, Product, Marketing, and Customer Experience to create resources, enablement materials, and customer-facing content that drive adoption, improve close rates, and deliver measurable business impact.
