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The Sales Engineer acts as the technical quarterback of the sales process, partnering with Account Executives to win deals through technical expertise and solution design. This is a customer-facing, pre-sales role responsible for building technical credibility, demonstrating Hologram's platform, architecting IoT solutions, and ensuring prospects have confidence that Hologram will power their connected future.
Job Responsibility:
Lead the technical pre-sales relationship by providing guidance on technical architecture, demonstrating the product (ex. Dashboard), mitigating technical concerns or obstacles, and building customer trust in Hologram
Act as a subject matter expert for Hologram's full product suite who can expertly communicate Hologram's technical value proposition, including Dashboard and/or API integration
Provide prospects with end-to-end IoT expertise including hardware selection, embedded systems/product architecture and design, and device certifications
Assist with and drive resolution for technical support issues that arise during pre-sales, testing, and pilot phase
Maintain a high level of expertise in IoT technologies and relevant industry trends
Requirements:
Experience building and deploying embedded systems or IoT devices
Hands-on experience building and deploying embedded systems or IoT devices
Proven expertise in cellular connectivity, cellular certifications, AT commands, radio modules, and modems
Background in IoT professional services or consulting, advising clients on IoT product development and design
Solid understanding of TCP/IP, UDP-based protocols and networking principles
Track record selling complex technical, developer-facing products (ex. networking products, embedded systems hardware, data products, and APIs)
Comfortable navigating enterprise technical sales cycles with multiple stakeholders, delivering accurate project plans (MAPs) and clear launch guidance
Proficiency with API implementation and integrations
Working knowledge of scripting languages like Python or Ruby
Nice to have:
Excellent communication skills and can explain complex technical concepts to a non-technical audience
Excel in pre-sales prospect conversations by translating complex technical solutions into clear, compelling business value
Love the thrill of winning deals by solving hard technical problems and building customer confidence
Love to help customers in need and will go the extra mile to ensure Hologram delivers phenomenal experiences at every touch point
Proven history of quickly mastering new technologies and technical concepts
What we offer:
Equity is offered to every employee
Flexible health coverage (up to 100% employee, 95% dependents)
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