Sales Engineer Job at Sentry (San Francisco)

Job Description

Sentry is growing our North America Sales Engineering team to serve as technical experts throughout our customer’s journey. As an early member of our Sales Engineering team, you’d be a crucial lever in helping our customers realize value from Sentry products. From providing technical demonstrations to advising customers on implementation best practices, you’re all in to make the customer wildly successful.

Job Responsibility

Bring technical expertise to customer demos, trials, implementations, and tickets
Develop best practices, educational offerings, and content around error and performance management, open-source, or the Sentry product (ex: “how-to” articles and/or videos on specific functionality of the product)
Provide workshop-level interaction to customers in order to drive maturity of use and broader adoption
Work across the organization with marketing, engineering, customer success, support and product teams to represent the customer’s voice and drive improvements in the product
Attend conferences on occasion, speaking with prospects that visit our booth

Requirements

3+ years as a Pre-Sales Engineer (preferred), Implementation Consultant, or Software Developer with experience leading projects, presenting solutions, and/or working with customers
Experience developing mobile apps with native (iOS, Android) or multi-platform (React Native, Flutter) highly desired
Hands-on experience working with programming languages including: JavaScript, Java, Swift/Cocoa, Python, Go, .NET, Ruby, Node.js, etc
Experience with performance monitoring, Open Telemetry and code instrumentation desired but not required
Excellent communication and presentation skills
Preference for working in a fast-paced, task switching, ambiguous, process guided environment
Understanding of sales processes in a high transaction sales environment
Experience selling and working with pure SaaS solutions (experience selling/implementing infrastructure tools is a plus) and proven track record of success driving revenue through technical interactions with prospects
BS Degree in Engineering (preferably Computer Science/Engineering)