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As a highly personable, technically curious and enthusiastic Axon Sales Engineer, you consistently strive to be the trusted customer advisor for the value and technical aspects of Axon’s globally leading solutions. You will use your experience with Software as a Service (SaaS), on-premise software, networking, installation, configuration plus excellence in supporting highly impactful PoC’s to support Axon in our mission to Protect Life and Accelerate Justice. As a member of the Axon ANZ Sales Engineering Team the Sales Engineer supports the campaign to communicate the value of and deploy and support evidence capture devices, digital evidence management solutions SaaS and on-premise solutions to Public Safety Agencies across Australia. The Sales Engineer is a quota carrying, customer-facing front line role that facilitates and influences product enhancements and the deployment of Axon Enterprise’s products and solutions.
Job Responsibility:
Support the technical and value aspects of the sales effort across territory which will include: impactful and compelling technical presentations, architecture design discussions, competitive displacement, proof-of-concept engagements, leading RFP/RFI responses, solution demonstrations and technical workshops with customers and partners
Support the smooth transition of the sales opportunity into successful delivery by our Professional Services and/or Partner network
Consistently research, network and ideate to become the regional “go to” resource for future solution opportunities, product roadmap development and thought leadership
Present and evangelise Axon technical & business value propositions at industry events
Develop in-depth technical knowledge of Axon and domain expertise within technology subject area
Document customer feature requests and issues, providing feedback to Sales and Product Management
Provide support to product Test and Evaluations / Proof-of-Concepts
Execute customer site assessments targeting technology infrastructure assessments
Transfer industry, technical and product knowledge to customers and colleagues
Proactively plan to prevent pre- and post-sales issues to shorten time to revenue
Requirements:
Bachelor's Degree (preferably in Computer Science or Engineering fields) or equivalent experience
Must have a valid Passport, clean Driving License and pass federal police background check, >5 years citizenship strongly preferred
8+ years experience as a Sales Engineer, Systems Engineer, Network Engineer or similar related field
Knowledge and demonstrated operating experience in one or more of the following areas of specialisations: Digital Video, Mobile communications, IP Engineering, IP security, Embedded Systems, IAM, SAAS
Strong understanding of CCTV systems, VMS, network technologies and IP stack (for example Genetec, Milestone, Avigilon, Ocularis, TCP/IP, DNS, DHCP, vLANs, firewalls, VPN gateways, proxies, etc.)
High degree of technical knowledge in computing infrastructure components, data centers, and systems support
Experience in data integration and data analysis to support expanding product portfolio
Experience and understanding of large-scale infrastructure-as-a-service platforms (e.g. Amazon AWS, Microsoft Azure, OpenStack)
Demonstrable experience of strong project management for successful PoC’s
Fluent English language communication skills essential
verbal and written
Evidence of effectively adding value as a Global team member
Evidence of working effectively remotely, independently and within a team
Willing to travel significantly (50%), some travel internationally
Nice to have:
Accredited certification of Presales Methodology (Demo2Win!, Great Demo, Mastering Technical Sales, etc.) an advantage
Experience supporting, selling or deploying digital evidence collection, management and sensors products an advantage
Experience working with public safety, government and/or public sector an advantage