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Socket is looking for a Sales Engineer to support our enterprise customers. In this role you will be at the nexus between our customers and our engineering, product, and design teams. You'll work cross-functionally in order to provide technical education, guidance, and support in a pre-sales capacity.
Job Responsibility:
Lead discussions and product demonstrations to showcase capabilities
address customer challenges, respond to questions, and handle objections
Craft technical content to guide customers in implementing specific use cases or extending our solution
Collaborate with account teams to understand customer requirements and translate them to Socket capabilities, emphasizing business value
Support Proof of Concepts (POCs) that align with customer requirements
provide technical expertise, troubleshooting, and guidance throughout the evaluation process
Provide guidance on integrating solutions into the customer's existing infrastructure
Distill and communicate customer needs and product feedback to Product Management, Engineering, Marketing, and Sales
Collaborate with Customer Success to drive post-sales revenue, ensure retention, and contribute to growth
Execute cross-functional projects involving teams such as Engineering, Sales, and Marketing
Requirements:
7 plus years of pre-sales experience in a Sales Engineering or Solutions Engineering role
Hands-on experience working with enterprise customers in the security or technical SaaS space
Ability to multitask and efficiently handle multiple competing priorities, delegating when necessary while being highly organized, detail oriented, and demonstrating excellent time management skills
Empathetic mindset for the customer and a commitment to delving deep into the challenges they present or experience
Ability to work cross-functionally and contribute directly to Sales, Product and Engineering teams
Ability and desire to learn new tools and technologies
Must be able to read/write basic scripts in languages Python, JS, or Golang
Knowledge of common source control managers such as gitlab or bitbucket
Nice to have:
Familiarity with web APIs, SDKs, and other technical frameworks is a plus
Experience with open source, vulnerability management / SCA
CS degree or equivalent industry experience
Hands on experience working with medium to large customers up to 1000 employees
Relevant security domain experience and familiarity with vulnerability management SEA tools
Experience with AI and Large Language Models (LLM)
What we offer:
Equity
Health insurance
Vacation time
Holidays
Paid parental leave
Market competitive salary bands
Meaningful equity program
Comprehensive health benefits for you and your family
Flexible time-off, holidays, and winter shutdown to rest & recharge