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The Sales Engineer (SE), working closely with the PARCS Sales team, is responsible for the software (FLEX) aspect of a proposed solution from the prospect stage to the project acceptance stage. The SE contributes to the achievement of T2’s strategic goals by working closely with the sales team and project management teams, imparting the technical knowledge gained in the sales process through to the project manager and project implementation team. This position works with internal and external stakeholders to provide guidance, information, tools, and assistance toward the successful completion of projects. It requires an in-depth knowledge of T2 products, services, and solutions, as well as the ability to understand the operation of Parking Access and Revenue Controlled facilities. The position requires the skills and expertise needed to formulate and document a fully integrated solution based upon the client requirements. This encompasses the ability to analyze complex client environments including, infrastructure, hardware and software factors, and crafting a solution that is the best fit for the client.
Job Responsibility:
Contributes to the sales process by providing project analysis, operational application, and technical reviews of all potential PARCS projects and attends RFP/Bid
Provides effective and persuasive customer presentations in support of the sales engagement process
Prepares detailed ‘gap’ analyses to ensure that customer expectations are being positioned properly by the sales team, desired outcomes are identified, and the T2 PARCS process is followed
Develops scoping documentation, inclusive of agreed-upon functionality and solution requirements, to facilitate proper installation including, but not limited to, pre-install configuration, acceptance testing, and final solution delivery
Develops opportunity specific content, focused on the client’s “use case” and presents the tailored solution in a confident and professional manner
Displays leadership and collaboration across various stakeholders, both internal and external to T2, by providing technical and subject matter expertise and assisting with product implementation
Works directly with Product Management to assure user requirements and development commitments are met
Works with Product Management to understand and communicate latest solution software roadmaps and incorporates roadmap information into solution assessment and project development
Requirements:
Bachelor’s degree from a four-year College or university
3-10 years’ experience as an engineer (Technical and/or sales) in the Manufacturing/ Electronics/Parking or Transportation industry
Experience in software/firmware development environment preferred
Travel required
Extensive knowledge of T2’s software products, services, and processes
Knowledge of parking industry
Ability to prioritize tasks and tactfully negotiate priority with end users
Ability to work well in a cross functional environment
Strong ability to effectively present information and respond to questions from prospects, customers, management, and staff
Ability to define problems, collect data, establish facts, and draw valid conclusions
Ability to work under deadline pressure
Ability to work independently as well as part of a team
Nice to have:
Experience in software/firmware development environment preferred