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Sales Engineer III

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Dialpad

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Location:
United States , Austin

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Category:
Sales

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Contract Type:
Not provided

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Salary:

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Job Description:

Dialpad is the AI-native business communications platform. We unify calling, messaging, meetings, and contact center on a single platform - powered by AI that understands every conversation in real time. As a Sales Engineer, you'll own running demos and proofs of concept, including gathering success criteria, system configuration, admin training, user training, and troubleshooting. You'll work closely with Account Executives to identify key customer requirements and present Dialpad solutions that meet those requirements. This position reports to our Manager, Sales Engineering - Partners, with preferred working hours dependent on the Sales team's location. This role will require 50% travel.

Job Responsibility:

  • Own product demonstrations and deliver high-touch proofs of concept
  • Learn the many technical tools the Sales Engineering team uses to test network environments
  • Complete a Sales Engineering Demo Certification
  • Partner with the Sales team throughout the entire sales process

Requirements:

  • Minimum 3 to 5 years of customer-facing experience working as either a Solution Architect, Sales Engineer, Implementation Engineer, Solutions Consultant, or in similar roles
  • Experience in Cloud-VOIP Systems (UCaaS & CCaaS)
  • A technical curiosity and excitement about delivering a technology solution that makes work better
  • Understanding of how systems integrate through APIs
  • Strong written and verbal communication skills, as well as interpersonal skills, with a focus on rapport-building, listening, and questioning skills
What we offer:
  • Competitive salary
  • Comprehensive benefits
  • Real opportunities for growth
  • Cutting-edge AI tools
  • Robust training program
  • Inclusive office environment
  • Great Place to Work culture

Additional Information:

Job Posted:
May 15, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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