Sales Engineer, Commercial SMB

• Meet our ‘analytically technical’ end users where they are to build strong relationships and help them get the most out of Hex during their evaluations
• Be on the front-line of working with Hex end users throughout the Sales cycle from discovery and product demos through trials, and proofs of concept
• Partner closely with Account Executives to develop opportunity-level strategy, execute evaluations, and share feedback to improve your partnership
• Source and synthesize critical product feedback from prospects to share with internal Engineering & Product teams to influence and shape our product roadmap
• Develop content to scale our SMB sales motion, demo projects, documentation, videos, etc.
• As needed, travel to customer on-sites and marketing events to deliver demos and build customer relationships

• 2+ years in a customer-facing role with pre-sales exposure, looking to transition into a full-time pre-sales role
• Familiarity with data science tooling and workflows, including Python, SQL, and BI tools
• A strong track record of talking to customers - from IC users to senior stakeholders - and solving their problems
• You're an excellent communicator who builds empathy, shares feedback, and grows successful relationships with internal and external stakeholders
• A generalist technical skillset: you don't need a CS degree, but should have a passion and interest for technology and be a creative problem solver
• Experience or interest in working in an early-stage startup environment
• Based in NYC or SF and excited to work in office 2 days per week

Bonus points if you have spent lots of time in notebooks, SQL IDEs, or app-building frameworks.

market-benched salary & equity, comprehensive health benefits, and flexible paid time off