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As part of Figma’s Global Sales Enablement organization reporting into our CRO, the CES Enablement function plays a critical role in providing our technical sales roles (SCs, TAMS, OMs) the enablement needed to do their jobs more effectively. This role will serve as the owner of building and systematize our CES enablement approach - shaping how we educate all CES roles on the products and capabilities that power Figma’s growth. Sitting at the intersection of Sales, Product, and Product Marketing, this person will build scalable, role-specific programs that help our technical customer-facing teams keep pace with Figma’s product velocity, and shape how we educate new hires on our products and their roles. It is the first role of its kind at Figma, making it both a highly visible role and a unique opportunity. It will define a new function and partner with key Figma teams and solve one of the most mission-critical challenges: ensuring our technical field teams are equipped with the right product knowledge, at the right time, to drive impact in a fast-moving, highly innovative environment.
Job Responsibility:
Build relationships with key stakeholders (especially CES & sales leadership, product marketing, product)
Analyze Figma’s current approach to CES product & technical enablement programs, and implement new programs/strategies to fill the gaps you uncover
Establish globally scalable onboarding approach for our customer facing technical teams as we scale the org significantly in 2026
Work with our PM and Product teams to build compelling product/technical content that resonates with CES audiences
Introduce new modalities of learning tailored to how modern CES teams absorb information — leveraging interactive formats, microlearning, on-demand content, and spaced reinforcement
Requirements:
5+ years of experience in a technical role within sales enablement, sales onboarding, or similar
Experience with Figma’s product suite
Ability to work in a fast-paced, dynamic environment and adapt to evolving priorities
Demonstrated experience working cross-functionally
Organizational and project management skills, with a history of driving processes improvements and achieving operational excellence
Nice to have:
Practical experience in curriculum design for enablement programs
Experience with sales methodologies like Command of the Message / MEDDPICC