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This role supports business objectives by developing and implementing processes and systems to respond to client requests effectively. It primarily involves collaborating with sales teams to create recommendations and optimize advertising plans based on client needs. The role serves as a subject matter expert on product functionality, processes, and systems to guide project decisions. Success is measured by the effectiveness of sales support, process improvements, and alignment with client requirements. The work impacts organizational performance by enhancing client satisfaction and ensuring up-to-date systems and procedures.
Job Responsibility:
Collaborate with sales teams to develop recommendations and optimize advertising plans addressing client needs
Serve as a subject matter expert to guide project decisions regarding product functionality, processes, and systems
Lead initiatives to support best practices across offerings, outreach, and system usage within the team
Identify recurring questions to update training materials and improve processes and procedures
Provide inventory and pricing guidance in partnership with operations and other stakeholders
Also responsible for other duties/projects as assigned by business management as needed
Requirements:
Bachelor's Degree plus 2 years of related work experience OR combination of education and experience deemed equivalent
Acceptable areas of study include Marketing, Communications, Advertising or related field (Preferred)
2-4 years Sales Planning, digital agency, online advertising, or sales operations (Preferred)
2-4 years Advertising tech exposure, e.g. Google Ad Manager, MediaMath, Salesforce, Sharepoint and Excel (Preferred)
Communication Skills: Must be an effective written and verbal communicator to work cross functionally with internal and external teams
Flexible & Adaptable: Ability to thrive in a dynamic, fast-paced work environement
Detail Oriented "Do-er": Pays attention to small things and can be counted on to deliver
Industry Knowledge: Detailed knowledge of the advertising industry, specifically the digital and programmatic space including digital media meterics and campaign KPIs