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We are looking for a driven Sales Enablement Lead to own, deliver, and optimize Account Manager (AM) onboarding, ramp, and effectiveness for our Financial Services business. The Account Management team is commercially focused and customer obsessed at AlphaSense. This person will play a critical role in accelerating time-to-productivity for our Ams by equipping them with the skills, tools, and knowledge needed to succeed. In close collaboration with Customer Success Leadership, the Sales Enablement Lead will design and deliver high-impact experiences for new and tenured AMs that improve performance, retention, and overall effectiveness. This person will also continuously refine enablement strategies based on performance insights, ensuring every AM is set up to exceed their goals from day one.
Job Responsibility:
Own and continuously improve the AM onboarding and ramp programs to ensure new hires are equipped to succeed quickly
Design and deliver engaging training sessions
Partner closely with CS Leadership to define success metrics, milestones, and performance expectations for AMs
Collaborate with cross-functional teams to build a cohesive and scalable enablement experience
Develop role-specific content, certifications, and learning paths tailored to different AM segments and territories
Track onboarding performance and ramp KPIs to identify areas for improvement and iterate on program design
Provide 1:1 and group coaching to reinforce key skills, boost confidence, and drive early success
Maintain a consistent feedback loop with new AMs and management to ensure programs stay relevant and high-impact
Introduce new tools, templates, and playbooks that support new hire productivity and drive adoption across the team
Requirements:
Passionate about accelerating AM performance through impactful onboarding and continuous learning
Sales obsessed enablement professional who understands what it takes for AMs to succeed
Collaborative partner who works cross-functionally with Customer Success Leadership, Product Marketing, and Revenue Operations
Organized program builder who can manage multiple onboarding cohorts, track progress, and adapt quickly based on feedback and performance data
Clear and effective communicator who can break down complex concepts into actionable, digestible content for new AMs
Confident facilitator who can energize and engage both new hires and tenured sellers alike
Data-driven thinker who continuously evaluates program impact and iterates to improve time-to-productivity
Coach and mentor who thrives on helping others build confidence and master fundamentals through structured training and real-time support