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We need someone who can take full ownership of creating detailed, scalable product documentation and manuals, work that requires dedicated focus and precision. Think: comprehensive step-by-step manuals, complete portal guides, and detailed product documentation that requires sustained focus and thorough execution. Everything you create will be adapted across 10+ languages and markets, so scalability and consistency are critical.
Job Responsibility:
Create complete user manuals for our parking app (step-by-step screenshots, instructions, troubleshooting)
Build comprehensive guides for our self-service portal and admin tools
Document complex multi-step processes with clear visual guidance
Design documentation templates that work across multiple languages and markets
Maintain and update existing documentation as features evolve
Work from content outlines to produce polished, user-friendly guides that are translation-ready
Ensure consistency in formatting, terminology, and visual style across all documentation and localized versions
Requirements:
1-3 years of experience in graphic design, documentation, and technical writing
Strong attention to detail and ability to follow processes methodically
Comfortable with repetitive, structured work (screenshot → annotate → format → repeat)
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