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As a Sales Effectiveness Intern, you will play a crucial role in assisting our Sales Effectiveness team with Salesforce-related tasks and initiatives. Your primary focus will be on supporting the commercial teams in leveraging Salesforce to improve efficiency, enhance data accuracy and streamline sales processes. This internship offers a valuable opportunity to gain hands-on experience in sales operations & effectiveness within the ad tech industry.
Job Responsibility:
Assist with basic Salesforce administration, troubleshoot user issues, update fields, and maintain dashboards used by commercial teams while supporting data accuracy checks and contributing to ongoing improvements in sales processes and tools
Create and update process documentation, user guides, and tool reference materials to ensure clarity and consistency
Build e-learning modules and training materials using the assigned platforms
support onboarding and tool adoption initiatives
Provide daily operational support to commercial teams by resolving tool blockers, answering questions, and guiding proper workflow usage
Assist in data cleansing, data uploads and data maintenance tasks to ensure data accuracy and integrity
Collaborate with the Sales Operations & Effectiveness team to identify process bottlenecks and suggest improvements
Collaborate with the IT team to troubleshoot and resolve Salesforce-related technical problems
Stay up-to-date with Salesforce updates, releases, and new features
Share insights and ideas for leveraging Salesforce to enhance sales effectiveness and efficiency
Requirements:
Currently pursuing a Bachelor's or Master's degree in Business, Marketing, Information Systems, or a related field
Familiarity with Salesforce is a strong plus
Strong analytical and problem-solving skills with the ability to work with large datasets
Detail-oriented with a strong sense of accountability and ownership
Excellent communication and interpersonal skills
Passionate about digital advertising, ad tech and sales operations
Ability to work independently and as part of a collaborative team
What we offer:
A competitive compensation package
Flexibility in working hours and location
Comprehensive benefits coverage
CSE Benefits
Generous holiday and leave allowance, in addition national holidays
Daily meal voucher
A strong focus on the well-being of our team members, with access to both physical and mental health resources