Sales Director DACH

• Drive new business development across the CEE region, initiating and managing senior‑level and C‑level relationships with major Retail & Commerce brands, platforms, and digital-native enterprises
• Expand and deepen strategic client relationships to maximise the value and adoption of personalization and decisioning solutions
• Own regional pipeline management, ensuring accurate forecasting and reporting against revenue targets and budget for the CEE Retail & Commerce segment
• Lead end‑to‑end sales execution - from prospecting and qualification through commercial negotiation and contract closure - with a focus on scalable, efficient processes
• Actively engage in closing large, complex, multi-market deals, contributing personally with a strong hunter mentality
• Build and maintain strong partnerships with regional and local Mastercard account directors, Retail & Commerce leads, and broader stakeholder teams across Central and Eastern Europe
• Collaborate cross‑functionally with product, legal, implementation, and customer success to drive deals to signature and ensure seamless delivery
• Develop and articulate a clear regional sales strategy, aligning internal stakeholders with strategic priorities and growth initiatives
• Ensure world-class customer experiences through processes that support long‑term revenue growth and retention
• Consistently achieve or exceed sales targets, revenue goals, and performance expectations for the CEE region

• Strong understanding of the CEE Retail & Commerce landscape, with proven experience creating commercial opportunities and closing deals in these markets
• Demonstrated track record of selling complex Retail, Commerce, or digital experience solutions to enterprise and Tier 1 clients across Europe, ideally with regional leadership responsibility for CEE
• Strategic and analytical mindset paired with a hands-on, execution-focused approach to driving growth
• Proven ability to influence senior stakeholders and lead high‑impact C‑level conversations, articulate strategic value, and negotiate complex commercial agreements in a matrixed, international environment
• Fluency in German (written and spoken) is essential
• strong English proficiency required
• Exceptional interpersonal and communication skills, with the ability to influence multiple internal and external stakeholders
• Strong negotiation experience, including ownership or support of multi‑million‑euro enterprise deals
• Technical acumen and industry knowledge to balance product, regulatory, and commercial considerations across diverse customer needs
• Ability to foster a collaborative, high‑performance sales culture and work effectively across Mastercard’s broader European organisation
• Customer‑first mindset, with the ability to uncover needs and craft scalable solution strategies aligned with global objectives

Eastern European languages are a significant advantage