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Bokun is seeking a motivated and enthusiastic Sales Development Representative to join our dynamic Software Product Sales team. This role is an excellent opportunity to begin a career in software sales and will initially be a 6-month fixed-term contract. We are a fast-growing reservation system for the tours and activities industry. We combine the energy and pace of a startup with the stability and backing of Tripadvisor, a global leader in travel. As a Sales Development Representative, you will be at the forefront of our sales process, responsible for generating high-quality leads for our Product Sales Executives. Your primary focus will be on identifying and qualifying potential customers through high-volume telephone outreach, sparking initial interest in our Experiences SaaS platform. All activities and lead progression will be managed within Salesforce.
Job Responsibility:
Conduct a high volume of outbound telephone calls to prospective customers using pre-populated lists
Clearly and concisely articulate the value of the Bókun platform during your calls
Understand the initial needs of potential customers to determine if they are a good fit for our product
Generate and qualify new leads, scheduling product demonstrations and consultations for the Product Sales Executives
Manage all sales activities, from call outcomes to lead status, within our Salesforce CRM to ensure accurate tracking and reporting
Work collaboratively with the sales team to ensure a smooth handover of qualified leads
Meet and exceed monthly and quarterly targets for lead generation and other related KPIs
Requirements:
Previous experience in a customer-facing role, such as customer service, hospitality, or telesales, is advantageous
A strong interest in starting a career in technology or software sales
Excellent verbal and written communication skills, with the ability to build rapport quickly over the phone
A positive and resilient attitude, with the ability to handle objections and learn from feedback
A strong desire to achieve and exceed targets in a fast-paced environment
Well-organised with a keen eye for detail and experience managing tasks systematically
A team player who is open to coaching and dedicated to continuous personal and professional growth
Nice to have:
Familiarity with Spanish or other European languages is beneficial, but not required
What we offer:
Competitive compensation packages (routinely benchmarked against the latest industry data), including base salary and annual bonuses
“Work your way” with flexibility to suit your lifestyle