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As a Sales Development Representative (SDR), you are the first human connection prospective clients have with Accordant. You’ll engage inbound inquiries, qualify early-stage interest, and schedule discovery conversations that fuel our growth. Speed matters, but so does quality. This role blends rapid response with thoughtful discovery to ensure every prospect feels heard, understood, and confident taking the next step. The ideal SDR is curious, organized, and energized by meaningful conversations, not just activity for activity’s sake. This role requires strong phone and writing skills, a “speed-to-lead” mindset, and comfort learning business applications in a SaaS or ERP environment.
Job Responsibility:
Respond to inbound leads (web forms, call-ins, referrals) in a timely manner to maximize conversion
Qualify prospects—confirm fit, timeline, and decision process - then book meetings for Account Executives
Nurture early-stage leads via multi-touch email, phone, and social cadences until sales-ready
Collaborate across teams by relaying campaign feedback to Marketing and ensuring smooth hand-offs to AEs
Maintain CRM hygiene by logging every interaction and updating lead status, notes, and next steps in Salesforce
Meet or exceed activity KPIs, including 30–50 meaningful touches per day and 20 + qualified meetings per month
Requirements:
0–2 years in SaaS/tech sales, customer support, or other client-facing roles
Strong listening skills and concise written and verbal communication
Proven ability to prioritize tasks, follow defined processes, and meet daily metrics
Working knowledge of CRM or marketing-automation platforms (Salesforce preferred)
Comfortable learning new technology and articulating business value to prospects
Nice to have:
Background in high-volume inbound, chat-based, or rapid-response sales environments
Exposure to ERP, accounting, or financial systems (Sage Intacct, Acumatica, or similar)
Experience selling or qualifying buyers in construction or real estate industries
Understanding of funnel metrics such as MQL → SQL conversion and pipeline velocity
Experience with sales engagement or conversation intelligence tools (Salesloft, Outreach, Gong)