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As the Founding Inbound Sales Development Representative in Canada, you will be the first point of contact for prospects entering Ramp’s fastest-growing pipeline in Canada. In this high-velocity, high-impact role, you’ll engage prospects who have expressed interest in Ramp – via product signups, demos, content, or marketing campaigns – and quickly qualify, prioritize, and convert that interest into high-quality sales opportunities. Speed-to-lead and strong execution are critical, but so is strategic thinking.
Job Responsibility:
Respond to and qualify high-volume inbound leads via multi-channel outreach with urgency and precision
Conduct consultative discovery to understand prospect pain points, priorities, and intent
Strategically multi-thread high-value inbound accounts, identifying additional stakeholders and decision-makers
Partner closely with Account Executives to transition qualified opportunities and support deal expansion
Maintain accurate and detailed activity, notes, and pipeline data in Salesforce
Continuously refine talk tracks, objection handling, and discovery techniques based on performance data and feedback
Help solidify foundational inbound processes for Canada – including routing logic, follow-up cadences, activity standards, and feedback loops with AEs and Marketing
Requirements:
Strong written and verbal communication
Confident, energetic phone presence
Excellent listening skills
Dedication to tracking and improving performance and efficiency
Deep interest in understanding business challenges
Sense of entrepreneurship: a self-starter with a high sense of urgency and ability to work within undefined processes
High level of comfort operating in a fast-paced, inbound-heavy environment with daily activity targets (emails, calls, etc.)
High level of curiosity and ability to quickly understand complex business challenges
Strong time management skills and organizational rigor
Ability to work Hybrid, 3 days a week in office, in Toronto, Canada
Nice to have:
Prior experience in a customer-facing, SDR, or sales role, especially in inbound or high-velocity environments
Prior CRM experience (preferably Salesforce)
Demonstrated ability to build or improve processes or workflows in a prior role
Experience at a high-growth startup
Bachelor’s degree from a four-year university
What we offer:
Life Insurance
Accidental Death and Dismemberment
Critical Illness
Short- and Long-Term Disability
Extended Health, Vision, and Dental coverage
Emergency Travel Assistance
Employee Assistance Program
Virtual Health
Drugs for the treatment of infertility, up to a lifetime maximum of $4,000 for each person