Sales Development Representative

• Lead generation: Identifying and researching potential leads through various sources
• Daily outbound sales calls: Initiating proactive outbound calls to potential customers to introduce, promote, and set up meetings with Key Decision Makers
• Product knowledge: Becoming well-versed in the features, benefits, and unique selling points of the company's products
• Building relationships: Establishing rapport and building positive relationships with gatekeepers and customers
• Achieving sales targets: Meeting or exceeding individual sales targets
• CRM management: Recording and maintaining accurate customer data, sales activities, and interactions in a CRM system
• Market research: Staying updated on industry trends, competitor products, and customer preferences
• Sales reporting: Generating regular sales reports, analyzing sales data, and providing insights
• Collaboration: Collaborating with the marketing team to align sales efforts with marketing campaigns
• Continuous learning: Actively participating in product training sessions
• Sales process improvement: Contributing to the improvement of sales processes, strategies, and tools
• Compliance: Adhering to sales policies, procedures, and legal requirements

• Sales experience: Proven experience as telemarketer or similar sales role
• Product knowledge: Familiarity with the company's products and the ability to quickly learn and understand their features, benefits, and competitive advantages
• Communication skills: Excellent verbal communication skills
• Proficient in English and Mandarin preferred
• Persuasive skills: The ability to influence and persuade customers to make a purchase
• Customer service orientation: A customer-centric approach
• Results-oriented: A driven and goal-oriented mindset
• CRM and computer skills: Proficiency in using Customer Relationship Management (CRM) software and other sales tools
• Adaptability and learning mindset: The ability to adapt to changing sales strategies
• Teamwork and collaboration: Effective collaboration with colleagues, sales managers, and other departments
• Professionalism and integrity: Demonstrating professionalism, ethical conduct, and integrity in sales interactions

Familiarity with the F&B industry is an added advantage