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As a Sales Development Representative (SDR) at Airwallex, you will drive Airwallex’s future growth engine by working with the SME (Growth) Account Executive team to qualify leads that will build Airwallex’s sales pipeline. You get excited about engaging with prospects to qualify needs better, thinking creatively and independently about outreach strategies and working with colleagues in marketing to devise bespoke, product-led marketing initiatives. You are adept at identifying high-value opportunities and capable of managing early sales funnel activities. You are used to delivering value in complex situations and are energised by learning about new and existing products. Finally, you enjoy building – you like to actively participate in the development of the demand generation and sales process, the articulation of Airwallex’s value proposition, and the creation of key tools and assets. With the commission structure for this role, there is a significant upside for won opportunities.
Job Responsibility:
Move solid leads through the funnel connecting them to a salesperson, and arranging meetings
Initiate contact with potential customers by calling or responding to inquiries generated by the Marketing Team
Execute ‘plays’ or designed touchpoints in a customer journey through cold calls, emails, chat and social media
Develop relationships with prospects to uncover needs through effective questioning to qualify interest and viability to prepare hand-off to sales
Present product information to customers once you have identified their needs
Follow-up with potential customers who expressed interest but did not initially result in a sales opportunity
Perform regular follow-up calls or emails and facilitate communication with existing customers to deepen relationships and identify new potential needs
Effectively work through lead list meeting/exceeding SLAs, consistently update activity and contact information within the CRM system and support weekly reporting efforts
Inform and recommend outreach strategies and best practices by testing various touchpoints
Collaborate and provide feedback and insights to Marketing to help improve targeting and messaging
Requirements:
Track record of top performance or prior success in an SDR-related role (a minimum of 1-year experience required)
Superior verbal and written communication skills
Strong interest in technology
Self-starter who is able to operate in a hyper-growth environment
What we offer:
Competitive salary plus valuable equity
Collaborative open office space with a fully stocked kitchen