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At JFrog, we’re reinventing DevOps to help the world’s greatest companies innovate -- and we want you along for the ride. This is a special place with a unique combination of brilliance, spirit and just all-around great people. Here, if you’re willing to do more, your career can take off. And since software plays a central role in everyone’s lives, you’ll be part of an important mission. Thousands of customers, including the majority of the Fortune 100, trust JFrog to manage, accelerate, and secure their software delivery from code to production -- a concept we call “liquid software.” Wouldn't it be amazing if you could join us in our journey? We are looking for a Sales Development Operations Manager to own the operational backbone of our global XDR organization (our SDR and BDR teams). This role sits within the Marketing Operations team and is the connective tissue between our XDRs worldwide and the systems, data, and workflows that make them effective. You will partner closely with XDR leadership, Sales Operations, and the broader Marketing Operations team to ensure our XDR motions run with precision and to help build the next generation of AI operational infrastructure that will power it. In this role, you will be the operational force behind XDR success. By elevating the systems, data, and workflows that our XDRs depend on, you will empower our teams to focus on what matters most: engaging customers with genuine value and driving pipeline. You will bridge strategy and daily execution, ensuring every process, every tool, and every data point moves our global XDR teams closer to their goals. At JFrog, if you're willing to do more, this role will grow with you.
Job Responsibility
Own the mission. Everything in this role connects to one outcome: supporting our XDRs to engage customers with genuine value and drive pipeline
Own lead routing, territory assignment, and lifecycle management for XDRs across North America, EMEA, and APAC
Optimize and evolve the XDR tech stack, including Salesforce, Outreach, Sales Navigator, 6sense, ZoomInfo, Nooks, Aircover, and Marketo
Enhance and evolve the data foundation that XDR operations depends on, including operationalizing the ICP, signal schemas, and enrichment pipelines
Define and monitor high-visibility reporting for XDR leadership, covering activity metrics, conversion rates, and pipeline targets
Partner with XDR leadership to ensure there is a clear onboarding, ramp and growth program infrastructure
Collaborate cross-functionally with Sales Operations, Marketing Operations, and Data Quality teams
Establish operational documentation and playbooks that make onboarding faster and institutional knowledge durable
Requirements
5+ years of experience in Sales Development Operations, Marketing Operations, or Revenue Operations supporting BDR, SDR, or inside sales organizations at scale, ideally in a high-growth SaaS environment
Advanced Salesforce proficiency (routing rules, workflows, reporting, account and lead management) combined with hands-on experience with sales engagement platforms, intent tools such as 6sense, and data enrichment tools such as ZoomInfo
Strong analytical capability with the ability to build reporting frameworks, monitor operational performance, and translate data into clear decisions for leadership
Systems thinking: the ability to see how data definitions, integrations, and process decisions connect across tools and to drive changes that hold up over time
Clear, confident communication and the ability to build trust with senior sales leaders, XDR managers, and cross-functional partners across multiple time zones and regions
Flexibility to navigate a global working model, including the willingness to participate in early morning or late evening meetings to support international teams
Nice to have
Salesforce certification
Practical AI fluency and curiosity to keep growing in this area