Sales Development Coordinator

Our Sales Development organization is a key driver of Intercom’s growth, acting as both a talent pipeline and a revenue engine. We identify and engage prospects globally, guiding them through the early stages of the sales process - and laying the foundation for future careers across our Go-to-Market teams. At Intercom, we’re customer-obsessed and driven to transform online customer service through a human + AI approach. We believe in balancing working hard with working smart - using data, strategy, and creativity to drive results and continuously improve. We’re looking for a Sales Development Coordinator to join our Enterprise Sales team. This is a hands-on, learning-focused role designed for someone looking to build strong foundations in sales development, customer engagement, and account research. You’ll play a key role in nurturing low-intent prospects, improving the quality of our account and contact data, and enabling Account Executives and Business Development Representatives to engage more effectively with high-potential prospects. This role is intended as a stepping stone into Sales. Successful candidates may progress into a full-time Sales Development Representative role based on performance, readiness, and business needs.You will receive coaching and enablement to prepare for progression into an SDR position.