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Sales Development Coordinator

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Intercom

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Location:
United States , Chicago

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Category:

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Contract Type:
Employment contract

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Salary:

51000.00 - 56700.00 USD / Year

Job Description:

This is a hands-on, learning-focused role designed for someone looking to build strong foundations in sales development, customer engagement, and account research. You’ll play a key role in nurturing low-intent prospects, improving the quality of our account and contact data, and enabling Account Executives and Business Development Representatives to engage more effectively with high-potential prospects. This role is intended as a stepping stone into Sales. Successful candidates may progress into a full-time Sales Development Representative role based on performance, readiness, and business needs.

Job Responsibility:

  • Follow up on inbound leads and engage with early-stage prospects, helping qualify interest and route opportunities appropriately
  • Conduct account and prospect research to support outbound efforts
  • Build organisation maps for key personas, including roles across Customer Support, Product, AI, and Digital Transformation
  • Prepare call briefs and account summaries to help AEs and BDRs engage effectively ahead of meetings

Requirements:

  • Currently pursuing a Bachelor's degree in Business, Sales, Technology, or a related field or early in your career with less than 2 years of professional experience
  • Comfortable engaging with prospects via email and phone
  • Excellent written and verbal communication skills
  • Comfortable using tools such as LinkedIn and Google Workspace
  • Proactive and self-motivated, with the ability to manage tasks independently with light guidance
  • Curious about technology, AI, sales, and customer experience
  • High attention to detail and strong follow-through
  • Motivated to build a long-term career in sales
  • Fluency in English and either French or German
What we offer:
  • Competitive salary and meaningful equity
  • Comprehensive medical, dental, and vision coverage
  • Regular compensation reviews
  • Flexible paid time off policy
  • Paid Parental Leave Program
  • 401k plan & match
  • In-office bicycle storage
  • Fun events for Intercomrades, friends, and family

Additional Information:

Job Posted:
February 13, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

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