Sales Department Manager, IKEA

Sales Department Manager

IKEA

Location:
Australia, Tempe

Category:
Sales

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

As a Sales Department Manager (Shopkeeper) based in IKEA Tempe, Sydney, aimed at strengthening our commercial capabilities and securing long-term leadership continuity. With a strong focus on enhancing sales competency and succession planning.

Job Responsibility:

Ensure you have the right number of competent co-workers in the right place at the right time and securing that they are fully able and available to serve customers and actively help them to buy
Ensure the shop is in excellent shape as new and fully and efficiently stocked with the four merchandising basics in place at all times and that the IKEA product range is presented in ways that inspire and satisfy customers
Ensure your team has all the correct knowledge about the product range in your department and the IKEA services so that they can share this with IKEA customers to improve their overall shopping experience
Understand the different IKEA sales and communication channels and IKEA know-how in order to make the best commercial use of this information for different customers
Take responsibility for your department goals and secure that your action plan ensures the country priorities for your Home Furnishing Business (HFB) are implemented in your store

Requirements:

3 years’ experience as a senior Sales Department Manager, Shopkeeper, or equivalent role with proven achievements (Business, Customer and People KPIs)
Experience of setting and implementing action plans, budgets and following up goals, in a large, volume-driven, customer-focused & results-driven business
Experience of taking commercial decisions based on local market information & understand the cause & effect of these decisions

Nice to have:

A considered decision-maker with the aptitude to collaborate across functions, as well as to influence and communicate effectively at all levels of the business
Ability to coach and develop people and secure succession to bring together a high performing team that can contribute to business goals

Additional Information:

Job Posted:
May 30, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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