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IKEA Logo IKEA · Sales

Sales Department Manager - Kitchen Planning

United States, Stoughton Employment contract 74996.00 - 109100.00 USD / Year · Job Posted May 02, 2025

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Job Description

You’ll be optimizing the IKEA shopping experience to secure satisfied customers and increase sales. You will ensure maximized sales and long-term profitability, analyze commercial opportunities, manage co-worker development, and collaborate with various departments to create a positive environment for customers and the team. This is a permanent, salaried retail environment role that requires open availability Monday through Sunday.

Job Responsibility

  • Ensuring maximized sales and long-term profitability in accordance with department goals
  • Analyzing and acting on commercial opportunities, changing availability of products (overstock and out of stock) and customer feedback
  • Directing the overall selection, onboarding and development of co-workers
  • Collaborating with matrix partners, other retail department managers and commercial partners including the Visual Merchandising Manager, Interior Design Manager and Logistics Partners to optimize sales
  • Ensuring the team has knowledge of product ranges and services to improve customers’ overall shopping experience
  • Monitoring market trends and taking actions to meet customer demands
  • Contributing to an environment where the IKEA culture is a strong and living reality that embraces the diversity of co-workers and customers

Requirements

  • 5 years of experience managing, leading and developing people in a retail, customer-centric environment
  • 5 years of experience working in active sales, based on an understanding of customer needs

What we offer

  • Generous paid time off, holiday and sick time
  • WiselyPay – get earned wages up to two days early
  • Paid parental leave (up to 16 weeks)
  • KinderCare tuition discount
  • Retirement and bonus plans
  • Co-worker discount, meal deal, and referral bonus
  • Pet insurance program
  • Education assistance and learning programs
  • Safety shoe reimbursement
  • 24/7 telehealth visits
  • Dental and vision plans
  • Medical and Rx plans (must work min. 20 hrs/wk)
  • A fun and inclusive work environment
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