CrawlJobs Logo

Sales Department Manager - IKEA Business

https://www.ikea.com Logo

IKEA

Location Icon

Location:
United States , Brooklyn

Category Icon
Category:

Job Type Icon

Contract Type:
Employment contract

Salary Icon

Salary:

70824.00 - 101600.00 USD / Year

Job Description:

You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you. A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share your uniqueness. Join our team and start a better life for yourself.

Job Responsibility:

  • Optimizing the IKEA shopping experience to secure satisfied customers and increase sales
  • Ensuring maximized sales and long-term profitability in accordance with department goals
  • Analyzing and acting on commercial opportunities, changing availability of products (overstock and out of stock) and customer feedback
  • Directing the overall selection, onboarding and development of co-workers
  • Collaborating with matrix partners, other retail department managers and commercial partners including the Visual Merchandising Manager, Interior Design Manager and Logistics Partners to optimize sales
  • Ensuring the team has knowledge of product ranges and services to improve customers' overall shopping experience
  • Monitoring market trends and taking actions to meet customer demands
  • Contributing to an environment where the IKEA culture is a strong and living reality that embraces the diversity of co-workers and customers.

Requirements:

  • 5 years of experience managing, leading and developing people in a retail, customer-centric environment
  • 5 years of experience working in active sales, based on an understanding of customer needs.
What we offer:
  • Generous paid time off, holiday and sick time
  • WiselyPay – get earned wages up to two days early
  • Paid parental leave (up to 16 weeks)
  • KinderCare tuition discount
  • Retirement and bonus plans
  • Co-worker discount, meal deal, and referral bonus
  • Pet insurance program
  • Education assistance and learning programs
  • Safety shoe reimbursement
  • 24/7 telehealth visits
  • Dental and vision plans
  • Medical and Rx plans (must work min. 20 hrs/wk)
  • A fun and inclusive work environment

Additional Information:

Job Posted:
May 16, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
PREMIUM
More languages and countries
Unlock 29494 hidden job offers
Languages
English Čeština Deutsch Ελληνικά Español Français +15
Countries
United States United Kingdom India Canada Australia +
See plans
Plans from $2.99 / month

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Sales Department Manager - IKEA Business

Customer Relations Manager

At IKEA it’s all about our customers, and in Customer Relations we build and ret...
Location
Location
South Korea , Busan-Si Gijang-Gun
Salary
Salary:
Not provided
https://www.ikea.com Logo
IKEA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Management and Leadership skills and values that reflect IKEA values
  • Passion for identify and developing talents and leadership
  • Understanding of profit and loss and how to affect its result through departmental actions
  • Ability to create and work on business plans, budgets and goals, using strategic thinking
  • Ability to engage people by creating passion for your plans
  • Passion for customers and act to ensure a positive shopping experience
  • IKEA values truly reflect personal values
  • Ability to lead business through people
  • Enjoy working in a fast-paced and future-oriented retail environment
  • Passion for home furnishing, people's life at home and IKEA range of products and services
Job Responsibility
Job Responsibility
  • Recruit and train strong store CR team of passionate IKEA ambassadors
  • Establish smooth and efficient working processes and routines for the new store
  • Speaking partner for retail establishment team in regards to future store operations and safety & security agenda
  • Contribute establish IKEA brand in the new market ensuring strong connection with the local needs of many people
  • Drive a customer-focused culture throughout the complete market and secure an overall inspiring shopping experience
  • Influence the unit management team with customer insights that will allow it to base business decisions on customer expectations
  • Responsible for identifying and removing hindrances in order to secure an easy buying experience, a positive shopping experience and easy payment and after-sales fulfilment
  • Support commercial initiatives and priorities before, during and after the shopping experience
  • Establish and maintain service agreements with internal stakeholders and external partners
  • Ensure the building of business competence by supporting managers and team leaders in setting and working on relevant goals and agreed development plans
  • Fulltime
Read More
Arrow Right

Shopkeeper

We as a team work together to achieve an enjoyable, convenient and successful sh...
Location
Location
China , Dalian
Salary
Salary:
Not provided
https://www.ikea.com Logo
IKEA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • You're business-minded and result-driven with a customer focus
  • You've ability to lead business through people by demonstrating high leadership capabilities
  • You've ability to prioritise and organise your own work to make efficient use of the time available
  • You've interest in people’s everyday life at home and home furnishing
Job Responsibility
Job Responsibility
  • Motivate and inspire your team using knowledge of the IKEA product range and services, the local market and IKEA customers
  • Optimises sales and profitability of the department through following up, conducting analyses and taking actions
  • You actively work towards fulfilling the needs of IKEA store's daily operation
  • Optimise the IKEA shopping experience in your shop and store to secure satisfied customers and increase sales
  • Fulltime
Read More
Arrow Right

Deputy Sales Manager

Job ID: 269648. We are the ones meeting our customers – in our stores, online, i...
Location
Location
India , Hyderabad
Salary
Salary:
Not provided
https://www.ikea.com Logo
IKEA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Passionate about people, business, IKEA’s purpose and continuously driving better performance
  • Energized by increasing customer value, driving business growth and contributing to overall success and results through people
  • Motivated by leading and developing people
  • Business-minded and result-driven with a customer focus
  • Experience of leading and developing people with good results in a fast-paced environment
  • Prior experience of working in a customer-oriented (service or retail) industry
  • Proven record of consistently meeting agreed budgets and goals and working on plans over several years
  • Experience of leading and managing a team preferably gained in customer-oriented service or retail environment
  • Passionate about selling and getting the best for the customer, developing people and talent and interested in people’s everyday life at home and home furnishing
  • Experience of setting and implementing action plans, budgets and following up goals
Job Responsibility
Job Responsibility
  • Lead and inspire your team to optimise the shopping experience to secure satisfied customers and increased sales and profitability in your store
  • Use your knowledge of the IKEA product range, the local market, competition and customers
  • Use the IKEA tools and expertise of your team and your colleagues to support you
  • In your strategies and actions, always consider and steer the business in a multichannel retail environment, particularly the IKEA store and IKEA website
  • Actively work towards fulfilling the four tasks of the IKEA store: to act as a highly efficient, and staffed, sales mechanism
  • to show home furnishing solutions full of inspiring home furnishing ideas
  • to serve as a well-qualified home furnishing specialist
  • to provide a day out for the whole family
  • Secure a consistent, seamless positive customer experience through all channels by ensuring that your department is always striving to fulfil the three IKEA customer motivators: 'Is it worth it?', 'Can I trust IKEA', 'Is there something for me?'
  • Ensure your shopkeepers have the right number of co-workers in the right place at the right time to run their shops successfully and ensure their co-workers are ready and available to serve customers and help them buy
What we offer
What we offer
  • Equal Opportunity Employer
  • Work environment free of discrimination and harassment
  • Encouragement of individualism
  • Fulltime
Read More
Arrow Right

Kitchen Operations Group Leader - ZENATA Store

Customers • I ensure our guests are always in focus and strive to make them smi...
Location
Location
Morocco , Dar-el-Beida
Salary
Salary:
Not provided
https://www.ikea.com Logo
IKEA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • A person that has the potential becoming a Store Department Head, e.g. IKEA Food Manager, In-store Logistics Manager, Store Business Navigation & Operations Manager, alternatively becoming Commercial Restaurant Manager or taking another next step
  • A passionate leader inspired by the IKEA core leadership capabilities who strives to continuously develop as a leader
  • Decision-making and problem-solving abilities with the drive to make things happen
  • Tactical thinker
  • Understand KPIs and how to affect their results through departmental actions
  • Ability to organise, plan and prioritise
  • Takes responsibility and can delegate when necessary
  • Communicates well with others and is able to influence and co-operate with different functions
  • Ability to see how IKEA Food contributes to increasing the overall performance of an IKEA store
Job Responsibility
Job Responsibility
  • I ensure our guests are always in focus and strive to make them smile
  • I meet and serve our guests showing empathy and care
  • I lead by example and am a good ambassador for the IKEA store in all contact with our guests
  • I always look at our store through the eyes of our customers
  • I have a daily dialogue with our guests to get continuous feedback about their experiences
  • I empower and encourage my team to take immediate action to meet the needs of guests
  • I know about the services offered in my store and use this knowledge to help guests
  • I ensure our guests have a great shopping experience at all times throughout the day
  • Together with my colleagues and manager I contribute actively in the development and implementation of a clear IKEA Food action plan for my store
  • I actively implement the range matrix by securing quality and availability
  • Fulltime
Read More
Arrow Right

Safety & Security Advisor

To protect IKEA’s co-workers, customers and assets from preventable loss, injury...
Location
Location
South Korea , Yongin-Si, Gyeonggido
Salary
Salary:
Not provided
https://www.ikea.com Logo
IKEA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • An understanding of the IKEA business and culture
  • An understanding of business processes and customer needs to be able to improve the business constantly
  • Demonstrate Leadership by Example
  • Knowledge of relevant safety and security processes, tools and working methods according to the work focus
  • Knowledge of national and local legal requirements
  • Minimum 3 years of relevant experience for external candidate
  • Experience in Industrial Safety, Occupational Health, Safety & Security in retail environment is preferred
Job Responsibility
Job Responsibility
  • Ensure a safe and secure environment for co-workers and customers through training, audits, inspections and follow up. This tasks includes ensuring that all safety and security systems are fully functional at all times to meet IKEA standards and national/local legal requirements
  • Meet the desired level of IKEA safety and security by achieving positive results during HSS and insurance inspections
  • Co-ordinate with the store's Emergency Response Team and management for the handling of any emergency cases and provide appropriate action according to the IKEA Emergency Response rules
  • Complete incident reporting and logging into IRS, monthly analyses of incident trends, reports to management and departments of trends and investigation into the cause of trends
  • Maximise the store's profit by working actively to reduce operational incidents of loss by managing insurance reports and claims, reducing fraud, and securing and protecting IKEA assets
  • Improve sales, the IKEA Customer Satisfaction Index and IKEA Market Capital results by partnering with business store stakeholders to ensure inventory accuracy, effective theft prevention and managing peak traffic
  • Accountable for investigating internal and external incidents and recommending the resolution and revision of routines when necessary
  • Work in partnership with the management team to tackle sensitive issues, including, but not limited to, harassment, co-worker misconduct, information security and lawsuits
  • Work together with the Country Safety & Security Manager to ensure IKEA standards, risk management
  • Fulltime
Read More
Arrow Right

Shopkeeper (Assistant Sales Manager) Self Serve

IKEA is the world’s largest home furnishing retailer with 460 stores across more...
Location
Location
Thailand , Bang Yai
Salary
Salary:
Not provided
https://www.ikea.com Logo
IKEA
Expiration Date
May 23, 2026
Flip Icon
Requirements
Requirements
  • Business-minded and result-driven with a customer focus
  • Experience of working in a commercial environment
  • Experience of working in a customer-oriented business
  • Experience of actively selling through understanding customers and their needs
  • Interest in people's everyday life at home and home furnishing
  • Open to change/highly flexible
  • Ability to work together in a team
  • Ability to engage a receiver by creating a passion for your plans
  • Ability to make quick decisions and take personal initiatives
  • Ability to prioritise and organise your own work to make efficient use of the time available
Job Responsibility
Job Responsibility
  • Ensure you have the right number of competent co-workers in the right place at the right time and securing that they are fully able and available to serve customers and actively help them to buy
  • Ensure the shop is in excellent shape as new and fully and efficiently stocked with the four merchandising basics in place at all times and that the IKEA product range is presented in ways that inspire and satisfy customers
  • Ensure your team has all the correct knowledge about the product range in your department and the IKEA services so that they can share this with IKEA customers to improve their overall shopping experience
  • Understand the different IKEA sales and communication channels and IKEA know-how in order to make the best commercial use of this information for different customers
  • Take responsibility for your department goals and secure that your action plan ensures the country priorities for your Home Furnishing Business (HFB) are implemented in your store
  • You follow up and take action accordingly by using proven solutions and good examples
  • You and your team actively sales steer to your department's top-selling products, prioritised products (e.g. overstock/övertag) and IKEA service products in order to maximise sales and long-term profitability
  • You act quickly on commercial opportunities
  • changing availability of products (overstock and out of stock) and customer feedback (10 most asked questions)
  • You keep an active eye on the competition and take appropriate action when necessary which you communicate to your matrix partner in the Service Office
  • Fulltime
!
Read More
Arrow Right

Customer Relations Manager

At IKEA it’s all about our customers, and in Customer Relations we build and ret...
Location
Location
India , Hyderabad
Salary
Salary:
Not provided
https://www.ikea.com Logo
IKEA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience in a management role within retail with responsibility for a large team
  • Ability to quickly gain and apply knowledge of local market and business conditions
  • Considered decision-maker with ability to influence management colleagues
  • Ability to create win-win situations when handling conflicts
  • Understanding of key principles of shopping experience and customers’ expectations
  • Experience working within customer relations in retail
  • Good understanding of IKEA culture and values
  • Experience working in an IKEA store or IKEA Customer Support Centre
  • Experience in a unit management role in an IKEA organisation
  • Proven ability to be an ambassador of the customer
Job Responsibility
Job Responsibility
  • Ensure customer focus and relevant business plans relate and come together in a local action plan that is operationally implemented and fulfilled
  • Drive a customer-focused culture throughout the complete market and secure an overall inspiring shopping experience where it is always easy for customers to shop
  • Ensure the building of business competence by supporting managers and team leaders in setting and working on relevant goals and agreed development plans
  • Influence the unit management team with customer insights that will allow it to base business decisions on customer expectations
  • Responsible for identifying and removing hindrances to secure an easy buying experience, a positive shopping experience and easy payment and after-sales fulfilment
  • Support commercial initiatives and priorities before, during and after the shopping experience
  • Identify and develop the many talents in the unit and within the department to secure succession planning
  • Establish and maintain service agreements with internal stakeholders (including customer support) and external partners to protect operational standards and help safeguard the IKEA culture
  • Plan and determine which departmental resources and investments are required to achieve operational excellence in balance with customer expectations
  • Secure and monitor the department is working according to internal, global and national rules and policies, IKEA best practise and in accordance with local legislation
  • Fulltime
Read More
Arrow Right

Safety & Security Manager

Job Description for Safety & Security Manager (40T, Permanent) - IKEA Gangdong
Location
Location
South Korea , Seoul, Gyeonggido
Salary
Salary:
Not provided
https://www.ikea.com Logo
IKEA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Passion for people
  • Ability to interact with various management levels
  • Understanding of the IKEA business and culture
  • Ability to plan effectively, to influence others and follow up on changes implemented
  • Knowledge of relevant Safety & Security processes, tools and working methods according to work focus
  • Knowledge of national/local legal demands
  • Ability to independently and reliably work on agreed Safety & Security actions
  • Good communication and documentation skills
  • Fast perception and ability to implement requests at short notice
  • Knowledge on how to train and educate large groups
Job Responsibility
Job Responsibility
  • Ensure a safe and secure environment for co-workers and customers through training, audits, inspections and follow up
  • Ensure all safety and security systems are fully functional at all times to meet IKEA standards and national/local legal demands
  • Meet IKEAs intended level of Safety & Security by achieving positive results during Security Check and insurance inspections
  • Co-ordinate with the unit Emergency Response Team and management for the handling of any emergency cases and provide appropriate action according to the IKEA Emergency Response rules
  • Complete incident reporting and logging into IRS
  • Monthly analysis of incidents trends, reporting to management and departments of trends, investigation of cause of trends
  • Maximize the units profit by working for less operational surprises through managing insurance reports and claims, reducing fraud, securing and protecting IKEA assets
  • Improve Sales, CSI and Market Capital results by partnering with business unit stakeholders to ensure inventory accuracy, effectively preventing theft and managing peak traffic
  • Accountable for investigation of internal and external incidents and recommending resolution and revision of routines as necessary
  • Work in partnership with the Management Team regarding sensitive issues, including but not limited to, harassment, co-worker misconduct, information security and lawsuits
  • Fulltime
Read More
Arrow Right