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Our Sales team is how Virgin Atlantic competes and grows and this role leads the engine behind it. As Manager – Sales Dealing, you’ll head up a team of specialists who design our commercial frameworks, build the insight and make sure our agency and corporate deals actually land. You’ll lead three teams spanning Agency Dealing, Corporate Dealing and Implementation, shaping how we sell through agencies and corporate partners across the globe. With responsibility for a significant cost of sale budget and visibility across Sales Leadership, Commercial, Revenue Management and Joint Venture partners, this is a broad, influential role at the commercial heart of the airline.
Job Responsibility:
Lead our global agency dealing strategy, including incentive frameworks, performance management and in-year commercial decisions, with oversight of a c.£30m cost of sale budget
Set direction for corporate dealing, supporting Sales teams with modelling, pricing logic and insight for major corporate contracts
Own executive-level reporting on agency and corporate performance, helping Sales leaders understand trade-offs and make confident, informed decisions
Oversee the Implementation function, ensuring smooth contract execution, fare filing and systems delivery across Salesforce, PRISM, ATPCO and Docusign
Act as a senior point of contact on complex commercial issues, working closely with Sales, Revenue Management, Finance, Pricing, Legal and Joint Venture partners
Develop, coach and support your team, setting clear priorities and continuously improving how the team operates
Requirements:
Experience leading commercial, analytical or sales operations teams in a complex environment
Strong commercial judgement, with the ability to balance revenue growth, cost of sale and operational risk
Confident using data and analytics to inform decisions and guide direction
Collaborates easily across teams and functions, building trust and influencing senior stakeholders with clarity and credibility
Communicates clearly and confidently, able to present insight and recommendations at a senior level
Nice to have:
Experience in airline, travel or indirect sales environments
Familiarity with systems such as Salesforce, PRISM or ATPCO