Sales Customer Support Specialist Job at Proclinical (Fort Worth)

Junior Customer & Sales Support Specialist

As a Junior Customer & Sales Support Specialist at stichd, you’ll be a vital par...

Location

United States of America , New York

Salary:

42800.00 - 56935.00 USD / Year

Puma Group

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Business Administration, Economics, Sales, or related field preferred
1–2 years of experience in customer service, sales support, e-commerce, or online retail operations
Experience working with multiple systems simultaneously
ability to quickly learn ERP and CRM tools (e.g., Salesforce Service Cloud)
Strong communication skills
fluent in English (Spanish a plus)
Familiarity with international trade conditions, Incoterms, export procedures, and documentation
Team-oriented, positive, and solutions-driven, with high attention to detail and follow-through
Proactive, curious, and self-motivated—comfortable taking ownership and speaking up with ideas
Experience with SAP is a strong plus

Job Responsibility

Provide exceptional service and daily operational support to the sales team
Manage the full order lifecycle—from order entry to on-time delivery—to ensure a first-class customer experience
Act as the primary liaison with cross-functional partners (Logistics, Finance, E-commerce, etc.) to ensure smooth internal processes
Monitor accounts receivable, assist with payment allocations, and ensure proper follow-up
Track and proactively manage purchase orders
collaborate closely with the Logistics team in Tilburg
Identify inefficiencies and implement improvements to optimize operational workflows
Serve as the first point of contact for customers across multiple channels (email, phone, live chat, social media)
Handle logistics issues, returns, and refunds in collaboration with Finance when incorrect or faulty goods are received
Partner with the B2C E-commerce team to enhance service levels and drive online growth

What we offer

Bonus
Benefits

Inside Sales and Customer Support Specialist

We are seeking a proactive and customer-focused Inside Sales & Customer Support ...

Location

United States , Houston

Salary:

70000.00 - 85000.00 USD / Year

Alfa Laval

Expiration Date

Until further notice

Requirements

Bachelor's degree in business, marketing, communications, or a related field preferred or equivalent work experience
A minimum of 2 years of experience in inside sales, customer service, or a similar role
Proven track record of meeting or exceeding sales targets
Proficiency in CRM tools (e.g., Salesforce, HubSpot) and Microsoft Office Suite
Strong interpersonal and communication skills (written and verbal)
Ability to build rapport and maintain positive customer relationships
Excellent problem-solving skills with a customer-first mindset
Strong organizational skills and ability to manage multiple tasks simultaneously
Adaptability to work independently and collaboratively in a fast-paced environment

Job Responsibility

Identify and qualify leads through inbound and outbound activities, including calls, emails, and online inquiries
Maintain an up-to-date and organized CRM with accurate lead and customer information
Proactively contact prospective customers to promote products/services and close sales
Develop tailored sales pitches and proposals to meet customer needs
Track and manage the sales pipeline to ensure consistent progress toward monthly and quarterly sales goals
Collaborate with the sales team to refine strategies and achieve revenue objectives
Identify opportunities to upsell or cross-sell additional products or services to existing customers
Educate customers on new offerings, features, and solutions
Serve as the first point of contact for customer inquiries, providing timely and effective solutions to issues
Escalate complex cases to appropriate teams and ensure follow-through until resolution

What we offer

Healthcare plan
Dental plan
Vision plan
Wellness program
401(k)
Paid holidays
Paid time off

Fulltime

Sales Support Customer Service Specialist

We are looking for a dedicated and detail-oriented Sales Support/ Customer Servi...

Location

United States , Fort Worth

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Minimum of 2 years experience in a customer service-oriented role
Strong proficiency in Microsoft Office Suite and familiarity with other business systems
Outstanding attention to detail and organizational skills
Ability to handle multiple priorities and tasks simultaneously in a fast-paced environment
Excellent communication skills, both written and verbal
Strong problem-solving abilities and composure under pressure
Commitment to providing exceptional customer service at all times
Familiarity with preparing quotes and managing data entry tasks

Job Responsibility

Create and manage electronic quote files with precision and accuracy
Organize and maintain all correspondence related to quotes and active projects in the appropriate databases and files
Provide exceptional customer service by acting as the main point of contact between sales representatives, customers, and internal teams
Utilize Microsoft Office and other systems proficiently to handle administrative tasks and support operations
Address customer inquiries and resolve issues promptly while maintaining a meticulous approach
Prioritize and manage multiple tasks and projects effectively to meet deadlines
Prepare detailed quotes and ensure accuracy before submission
Collaborate with engineering and production teams to ensure seamless project execution
Perform clerical duties including data entry and document management
Support inside sales efforts by assisting with administrative and customer service tasks

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Fulltime

Customer Inventory and Sales Support Specialist

We’re seeking driven, curious people who bring energy to what they do and see ch...

Location

United States , Baton Rouge

Salary:

Not provided

AWC

Expiration Date

Until further notice

Requirements

High School Diploma or GED
TWIC Card
Have a valid driver’s license with CDL endorsement
Able to pass and maintain a background check, motor vehicle check, and drug screening
Good customer service and communication skills
Reliable, organized, detailed, and focused
Ability to thrive in a fast-paced environment while managing multiple priorities
Proficient with Microsoft Office suite of products with a focus on Excel
Desire to learn and use AWC business system for basic tasks as deemed necessary
Ability to learn and use scanner software application

Job Responsibility

Coordination of materials to include pick-up and delivery of stock to customers sites from various suppliers and warehouses
Packaging, loading and unloading materials in a safe and consistent way
Coordination of customer stock levels at multiple sites ensuring that min-max levels are met, the correct material is delivered and stocked, the overall customer location of the material is clean and organized
Scan/Replenishment of turnaround and VMI inventory
Responsible for maintenance of all bar code labels and tags
Maintain DISA status for drug and alcohol testing
Attend all mandatory customer site trainings to ensure site drive in status remains in effect
Role will also include Inside Sales in our AWC business system
Desire to learn skills associated with selling the VMI program
Building and maintaining strong relationships with vendors and ensuring timely delivery of products

What we offer

Employee Stock Ownership Plan (ESOP)
401(K) Match
Competitive Pay
Medical, Dental and Vision Insurance Package
Employer Paid Life Insurance
Paid Time Off and Holiday Pay

Fulltime

New

Sales Support Specialist

Micromail, now part of Presidio, is seeking to recruit a Sales Support Specialis...

Location

Ireland , Cork

Salary:

Not provided

Ergo

Expiration Date

Until further notice

Requirements

Understanding of the IT industry sales channel
Previous experience in a similar role is a strong advantage
Knowledge of vendor ordering platforms, such as Microsoft and Adobe, an advantage
Ability to build a rapport with customers, partners and colleagues
Strong organisation and multitasking skills with high attention to detail
Diploma or degree in Business, Administration, Sales, Marketing, or a related field (or equivalent work experience) is a strong advantage
Fluent English (Written and Spoken)
EU citizen or Stamp 4 Work authorisation required

Job Responsibility

Placing orders via internal and vendor platforms
Preparing and sending quotations to customers
Manage and process incoming customer POs
Managing mailboxes
Become expert in our customer portal and ITSM platform
Provide end users of our customer portal with training and support
Dealing with initial customer queries or issues
Complete training from key vendors as required
Support Account Managers on key customer accounts
Process and maintain sales support material such as product price lists

Fulltime

New

Sales Support Specialist

The Sales Support Specialist at Bison in Mexico is to provide comprehensive supp...

Location

Mexico , Santiago de Querétaro

Salary:

Not provided

Bison Transport

Expiration Date

Until further notice

Requirements

Bilingual or fluent in Spanish and English, with excellent verbal and written communication skills
Previous experience in sales support, customer service, inside sales, or transportation/logistics
Knowledge of cross-border logistics, customs procedures, and documentation
Strong organizational, administrative, and time-management skills with the ability to manage multiple priorities effectively
Experience working with CRM systems and Microsoft Office applications, including Excel and PowerPoint
Proficiency in relevant software and tools for route planning and documentation
Ability to work in a fast-paced and dynamic environment
Strong interpersonal, problem-solving, and decision-making skills
A customer-first mindset with exceptional attention to detail and a commitment to delivering high-quality service

Job Responsibility

Administrative Support: Assisting with the preparation of sales proposals, contracts, and presentations. Managing sales documentation, including maintaining accurate records and databases
Customer Service: Providing exceptional customer service by responding to inquiries, resolving issues, and addressing customer concerns in a timely and professional manner
Sales Coordination: Coordinating sales meetings, appointments, and travel arrangements for the sales team. Facilitating communication between sales representatives and clients to ensure smooth interactions and timely follow-ups
Order Processing: Managing the order processing workflow, including order entry, tracking, and fulfillment. Collaborating with internal departments such as logistics and operations to ensure timely delivery of products and services
Market Research: Conducting market research and analysis to identify potential leads, market trends, and competitive intelligence. Providing valuable insights to the sales team to support strategic decision-making
Sales Reporting: Compiling sales reports and metrics to track performance, analyze sales data, and identify areas for improvement. Generating regular sales reports for management review
Training and Support: Providing training and support to sales team members on sales tools, systems, and processes. Assisting in the onboarding of new sales representatives and ensuring they have the necessary resources to succeed

What we offer

Thrive in a supportive team that provides coaching and training to help develop your skills and progress your career
Dispersed work environments that promote a healthy work-life balance
Meaningful and impactful work and projects with an essential service provider
Join our engaging Wellness Program & extracurricular sports teams

Fulltime

New

Sales Support Specialist

We are seeking a detail-oriented and proactive Sales Support Specialist to suppo...

Location

United States , Rockville

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

2+ years of sales or administrative support experience
CRM and Microsoft Office proficiency

Job Responsibility

Prepare sales reports, proposals, and presentations
Maintain CRM records and client data
Process orders and ensure documentation accuracy
Support client follow ups and internal coordination

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

New

Sales Support Specialist

We are seeking a highly organized and customer-focused Sales Support Specialist ...

Location

United States , Hyattsville

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

2+ years of sales or administrative support experience
CRM and Microsoft Office proficiency

Job Responsibility

Prepare sales reports, proposals, and presentations
Maintain CRM records and client data
Process orders and ensure documentation accuracy
Support client follow ups and internal coordination

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Sales Customer Support Specialist

Job Description

Job Responsibility

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