Sales Customer Support Specialist Job at Proclinical (Fort Worth)

Enterprise Sales Support Specialist

Atlassian is looking for a Sales Support Specialist to provide post-sales suppor...

Location

Philippines , Manila

Salary:

Not provided

Atlassian

Expiration Date

Until further notice

Requirements

Extensive background providing customer and sales support through various channels, including direct and indirect sales
Strong customer service background with a knack for empathy, use of positive language, attentiveness, and active listening
Experience creating quotes and supporting an end-to-end order management process
Excellent written and spoken English language communication skills with the ability to convey technical issues in non-technical terms
Ability to work under pressure and remain flexible to handle high volume and demands
Robust multitasking skills with strong attention to detail
Ability to identify process gaps or conflicts and propose effective solutions
A positive attitude
work with a sense of urgency
demonstrate timely and thorough execution

Job Responsibility

Provide billing, quoting, and licensing support for internal sales team and external customers
Demonstrate exceptional customer service skills that will delight customers
Learn new systems and processes to support post-sales activities for Enterprise customers
Work collaboratively with a geographically dispersed team and other departments to ensure a seamless customer experience, including Sales, Deal Desk, and Finance
Be flexible enough to adjust on the fly and strive to live the value of 'Don’t #@!% the customer'
Identify process gaps to recommend effective solutions and process improvement ideas

What we offer

Health coverage
Paid volunteer days
Wellness resources

Fulltime

Sales Support Specialist

Join Our Client's Team as a Sales Support Specialist! Are you an enthusiastic an...

Location

United Kingdom , Tadley, Hampshire

Salary:

30000.00 - 33000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Proficiency in Microsoft Office and Salesforce
Excellent organisational, written, analytical, and problem-solving skills
Strong communication abilities to convey information effectively
Attention to detail and a thorough approach to tasks
The ability to thrive under pressure while multitasking and prioritising
A self-motivated attitude and a flexible, team-oriented mindset

Job Responsibility

Respond to inbound sales inquiries via phone, email, or CRM systems
Maintain exceptional support for existing customers
Qualify leads and convert them into valuable sales opportunities
Follow up on marketing campaigns and nurture cold/warm leads
Keep our CRM updated with customer interactions and sales activities
Propose product solutions through direct calls, video meetings, or in-person discussions
Build and nurture lasting relationships with our valued customers
Handle customer queries, provide product information, and resolve any issues
Ensure high levels of customer satisfaction to encourage repeat business
Prepare and send tailored quotes based on customer requirements

What we offer

Be part of a supportive and enthusiastic team
Opportunities for growth and career advancement
Engage in a rewarding environment that values your contributions

Fulltime

Sales Support Specialist

Part-time Sales Support Specialist role handling sales enquiries via telephone a...

Location

United Kingdom , Hook

Salary:

13.70 GBP / Hour

Office Angels

Expiration Date

Until further notice

Requirements

Excellent telephone manner and communication skills
Strong initiative and organisational abilities
Experience with Microsoft Office Suite, Sage, and ACT or similar databases
Conscientious, detail-oriented, and reliable
Ability to work effectively as part of a team

Job Responsibility

Provide sales, technical, and commercial support to customers
Receive and process sales enquiries and quotations efficiently
Develop and maintain strong customer relationships
Maintain and update the CRM database accurately
Develop thorough product knowledge
Capture and record relevant sales and technical data
Deliver exceptional customer service
Build relationships with other departments
Support Sales Office Manager and Directors
Suggest and implement new procedures

Parttime

Sales Support Specialist

Sales Support Specialist role supporting a dynamic sales team with lead manageme...

Location

United Kingdom , Tadley

Salary:

30000.00 - 33000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Strong proficiency in Microsoft Office
Salesforce experience an advantage
Excellent organisational skills with a detail-focused approach
Strong written and verbal communication abilities
Ability to manage multiple priorities and perform well under pressure
A motivated, flexible, and collaborative mindset

Job Responsibility

Handling inbound enquiries and qualifying leads
Following up on campaigns and maintaining the CRM
Providing outstanding customer service and resolving queries
Preparing quotes and following up to close sales
Processing orders with accuracy
Helping achieve targets through upselling and cross-selling
Producing sales reports and forecasts
Collaborating with account managers, marketing, and customer service

What we offer

Opportunities for development and long-term career progression
Supportive, energetic team environment
Permanent position offering stability

Fulltime

Sales Support Specialist

Office Angels are working closely with our client, a thriving and forward-thinki...

Location

United Kingdom , Tadley

Salary:

30000.00 - 33000.00 GBP / Month

Office Angels

Expiration Date

Until further notice

Requirements

Strong proficiency in Microsoft Office, with Salesforce experience an advantage
Excellent organisational skills with a detail-focused approach
Strong written and verbal communication abilities
Ability to manage multiple priorities and perform well under pressure
A motivated, flexible, and collaborative mindset

Job Responsibility

Sales Support & Lead Management - handling inbound enquiries, qualifying leads, following up on campaigns, and maintaining the CRM
Customer Relationships - providing outstanding service, resolving queries, and building long-term client trust
Quotations & Orders - preparing quotes, following up to close sales, and processing orders with accuracy
Sales Performance - helping achieve targets through upselling, cross-selling, and proactive support
Collaboration & Reporting - working closely with account managers, marketing, and customer service, as well as producing sales reports and forecasts

What we offer

Opportunities for development and long-term career progression
A permanent position offering stability and excellent benefits

Fulltime

Customer Support Specialist

Location

India , Indore

Salary:

Not provided

Cibirix

Expiration Date

Until further notice

Requirements

Experience as a Customer Support Specialist or similar CS role
Familiarity with our industry is a plus
Experience using help desk software and remote support ticketing systems
Understanding of how CRM systems work
Excellent communication and problem-solving skills
Multi-tasking abilities
Patience when handling tough cases
BSc in Information Technology or relevant diploma

Job Responsibility

Respond to customer queries in a timely and accurate way, via phone, email and ticketing system
Identify customer needs and help customers use specific features
Analyze and report product bugs, issues, and errors (for example, by testing different scenarios or impersonating users)
Update our internal databases with information about technical issues and useful discussions with customers
Monitor customer complaints on social media and reach out to provide assistance
Share feature requests and effective workarounds with team members
Inform customers about new features and functionalities
Follow up with customers to ensure their technical issues are resolved
Gather customer feedback and share with our Product, Sales and Marketing teams
Assist in training junior Customer Support Representatives

Fulltime

Sales Support Specialist

Hunter Douglas is the world’s leading manufacturer of window coverings and a maj...

Location

The Netherlands , Rotterdam

Salary:

Not provided

Hunter Douglas

Expiration Date

Until further notice

Requirements

Bachelor's degree preferably in a commercial or technical direction, a related field (or equivalent practical experience)
2+ years’ experience in sales support, customer service, or project coordination -ideally within the architecture, building products, or construction industry
Good communication skills in English and Dutch
Strong organisational skills and ability to manage multiple deadlines
Excellent written and verbal communication skills
Proficiency in Microsoft Office
High attention to detail and a proactive, solutions-oriented mindset
Ability to build strong relationships and work effectively across teams

Job Responsibility

Preparing, processing, and tracking standard quotations through our quotation software
Coordinating non standard product quotations with the support of technical, operations and sales
Acting as a liaison between sales teams, external suppliers, and internal teams (customer service, logistics, operations, technical)
Maintaining accurate and up-to-date CRM (Superoffice), actively following up on quotations prepared
Supporting sample requests, product information, and marketing materials for local sales teams and external distributors
Answer incoming questions about products, prices, and documentation. Assisting with sales reporting, forecasting, and pipeline management
Ensuring a smooth transition of projects sold from Sales to Operations
Collaborating with cross-functional teams to support exceptional (internal) customer experience

What we offer

Opportunities for professional development and internal mobility
Supportive team culture with a focus on innovation, quality, and customer excellence

Sales Support Specialist

The Sales Support Specialist is an ongoing customer liaison for our managed serv...

Location

United States , Glastonbury

Salary:

Not provided

Kelser

Expiration Date

Until further notice

Requirements

Minimum 2 years of experience in a customer-facing sales support role
Excellent written, verbal communication, and documentation skills
Demonstrated organizational skills and proven analytical, planning, problem-solving and decision-making skills
Interest in the challenge, excitement, and responsibility of a fast-paced, growth environment
Excellent communication and customer service skills
Strong work ethic, reliability and ability to work independently and meet strict deadlines
Ability to multi-task and adapt to shifting priorities, demands and tight timelines
Ability to work autonomously with minimal direction and collaboratively as part of a team

Job Responsibility

Direct and manage projects from beginning to end, for managed services clients
Manage documentation records for customer engagements, including Statements of Work, Managed Services Provider Agreements, and Change Orders
Manage product intake for coordination and installation for the customer
Define project scope, goals and deliverables that support business goals in collaboration with senior management and appropriate stakeholders
Proactively manage changes in project scope, identify potential issues, and devise contingency plans
Develop full-scale project plans and track timelines, milestones and deliverables using provided tools
Set, manage, and communicate project expectations in a timely and concise way with team members and the client
Promote Kelser services, products, and partnerships
Track and manage contacts and opportunities within CRM
Attend trainings and certification programs as required

What we offer

Medical/Dental/Eye Care Insurance
Flexible Paid Time Off
Hybrid Work Schedule
401(k)
Profit-Sharing
Short Term/Long Term Disability Insurance
Life Insurance
Paid Holidays
Employee Purchase Program
Free Coffee

Fulltime

Sales Customer Support Specialist

Proclinical

Location:
United States , Fort Worth

Category:
Sales

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
April 05, 2026

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Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:April 05, 2026

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Job Posted:
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